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Lorelei Costello
Lorelei Costello at Superstition Springs Lexus
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Lorelei Costello

Sales Professional

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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5.0
35 Reviews

Languages Spoken

Tagalog Tagalog

5.0

35 Reviews

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35 Reviews of Lorelei Costello

February 24, 2025

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Employee Rating

Helpful staff, great service, helped resolved and addressed an issue post pirchsse quickly and efficiently. More

by X2nguyen
Recommend Dealer
Yes

Other Employees Tagged: Kaleb McIntyre

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Feb 25, 2025

Superstition Springs Lexus responded

Thank you for your great review! We're so glad to hear that our staff was helpful and that we were able to resolve your issue quickly and efficiently. We truly appreciate your feedback and look forward to assisting you again in the future!

February 23, 2025

Dealership Rating
Employee Rating

Understanding. Compassionate. Kind. Knowledgeable. Efficient. Just a few words to describe this dealership. Loreli was a complete gem. So grateful for her help More

by Mrsbanalu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 24, 2025

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with Loreli and our team. Your kind words motivate us to keep delivering exceptional service. Enjoy your new ride, and we look forward to seeing you again!

January 31, 2025

Dealership Rating
Employee Rating

Stopped by Superstition Springs Lexus for oil change and ended up buying a car. No pressure and everyone was great to work with. More

by jburrowscrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Bruno, Joe Christy, AJ Medel

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Feb 03, 2025

Superstition Springs Lexus responded

We’re thrilled to hear about your experience! It’s fantastic that our team made your visit enjoyable and pressure-free. Enjoy your new car, and we look forward to seeing you again for your next service!

January 31, 2025

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Employee Rating

Great experience. Went in for an oil change and left with a new car. No pressure and great staff. More

by jburrowscrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Joe Christy, AJ Medel

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Feb 04, 2025

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had such a positive experience with us. Our team strives to make every visit enjoyable, and we're glad you found your new car! Enjoy the ride!

January 14, 2025

Dealership Rating
Employee Rating

Everyone was attentive to my concerns and needs and made it happen and I got what I wanted More

by jnllsampson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita

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Jan 15, 2025

Superstition Springs Lexus responded

Thanks for your kind words! We're thrilled to hear that our team was able to meet your needs and provide you with a great experience. Your satisfaction is our priority, and we appreciate your support!

January 10, 2025

Dealership Rating
Employee Rating

Professional, excellent communication,everyone is friendly and all appear to enjoy their jobs! Service dept is spot on! More

by mfrench1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Bruno, Vinny Martin

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Jan 13, 2025

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with our team. Our staff loves what they do, and we appreciate your kind words about their professionalism and communication. Looking forward to serving you again!

January 10, 2025

Dealership Rating
Employee Rating

Vince, Kaleb and Lorelei took excellent care of us! Would highly recommend this dealership to anyone looking for a vehicle! More

by MICHELLEHUMPHREY8
Recommend Dealer
Yes

Other Employees Tagged: Vince Bruno, Kaleb McIntyre

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Jan 13, 2025

Superstition Springs Lexus responded

Thanks, Michelle! We're thrilled to hear that Vince, Kaleb, and Lorelei provided you with excellent service. Your recommendation means a lot to us. We look forward to helping you and others find their perfect vehicle in the future!

January 01, 2025

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Employee Rating

Amazing, always friendly helpful and takes care of the customer. I would highly recommend to family and friends. More

by dolfan_29v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us and we look forward to serving you and your loved ones again soon!

January 01, 2025

Dealership Rating
Employee Rating

Friendly helpful . Offered water and encouraged us to drive a vehicle 🚗 we were interested in. More

by monicalnelson11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Kaleb McIntyre

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Jan 06, 2025

Superstition Springs Lexus responded

Thanks for the great feedback, Monica! We're thrilled to hear you had a positive experience with our team. Offering refreshments and encouraging test drives is all part of our commitment to exceptional service. We look forward to seeing you again soon!

December 31, 2024

Dealership Rating
Employee Rating

I'm not the easiest to deal with when buying a car but Lorelei was very patient and we made it happen. More

by clartro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita

Report | Print
Jan 03, 2025

Superstition Springs Lexus responded

Thanks for your feedback! We're thrilled to hear that Lorelei was able to help you through the car-buying process with patience. Your satisfaction means a lot to us, and we’re glad you had a positive experience. Enjoy your new ride!

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