Lonnie Smith

Lonnie Smith was outstanding and professional! I had been looking for the right pickup for me for months and had had some bad experiences at other big dealers. I was skeptical when I walked in tha I had been looking for the right pickup for me for months and had had some bad experiences at other big dealers. I was skeptical when I walked in that this would just be another one of those deals with hidden fees and a dealer not wanting to work with me on the price of the truck. I was wrong about this one! Lonnie was honest from the first time he talked to me ( 3 weeks ago) until I was finally able to make the 3 hour trip to look at, and ultimately buy the truck I had been looking at. I'm very picky about what I want and he never pushed it on me, he just let me drive it, look it over, and decide on my own. This was one of the best experiences I've had buying a vehicle.Lonnie is top notch! More

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I had the absolute pleasure of working with Lonnie Smith during my car-buying experience, and I cannot recommend him highly enough! From start to finish, Lonnie was professional, knowledgeable, and genuinel during my car-buying experience, and I cannot recommend him highly enough! From start to finish, Lonnie was professional, knowledgeable, and genuinely cared about finding the perfect vehicle for me. He listened to my needs, answered all my questions with patience, and went above and beyond to make the process smooth and stress-free. If you’re looking for someone who truly puts the customer first, Lonnie is your person. Thanks again, Lonnie, for such a fantastic experience! My experience at Long McArthur Ford was absolutely fantastic! From the moment I walked through the doors, I was greeted with friendly smiles and exceptional service. The staff was knowledgeable, professional, and genuinely focused on helping me find the perfect vehicle for my needs. The team made the entire process seamless and stress-free, ensuring I understood every step along the way. The selection of vehicles was impressive, and the pricing was fair and transparent. I couldn’t be happier with my purchase and the outstanding customer service I received. I highly recommend Long McArthur Ford to anyone looking for a top-notch dealership that truly values its customers. Thank you for an amazing experience! More

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purchased a ford f250 last week and was very happy with the service and help i needed. Lonnie Smith was very helpful to show what was available and made sure all questions were answered and that was happy the service and help i needed. Lonnie Smith was very helpful to show what was available and made sure all questions were answered and that was happy with what i was looking at. I'd recommend them to anyone looking for a vehicle. More

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Lonnie Smith has been excellent to work with. He always finds me exactly what I am looking for. He always finds me exactly what I am looking for. More

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Very clean and organized dealership with friendly and helpful staff that are very all very knowledgeable. helpful staff that are very all very knowledgeable. More

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Low pressure environment, very friendly service, just an overall great experience, would highly recommend this dealership!!! overall great experience, would highly recommend this dealership!!! More

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I’m very happy with my Ford maverick, however, I was frustrated with long wait . I realize this is not the dealers fault .Mike Mull did his best to keep me informed about date changes. Even though Mike frustrated with long wait . I realize this is not the dealers fault .Mike Mull did his best to keep me informed about date changes. Even though Mike was not there when I picked up the truck Someone else handled the deal it was very smooth and fast. More

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We live in western Colorado and have bought 2 vehicles from Long McArthur with Lonnie Smith’s help. He made both transactions seamless. He makes you feel like you are the most important person to him. He from Long McArthur with Lonnie Smith’s help. He made both transactions seamless. He makes you feel like you are the most important person to him. He values you in a way we have never felt from any other dealership. He is honest, transparent and incredibly hard working. After a recent car accident that left me without a vehicle I called him to help find my new car. Not an easy task as I wanted a specific make, model and color. Within an hour he not only found the EXACT car I wanted but found 2 of them. He assured me which one would be the better deal (as they were both at separate auctions), and got to work getting it to Long McArthur. He had an answer for every question and videos and pictures to keep me up do date. He was happy for me and so wonderfully helpful along the way. I consider Lonnie a friend as that’s the only way you can describe someone that truly has your best interests in mind beside your family. I picked up my beautiful new car today and was overwhelmed with joy. It is exactly what I wanted and more. Thank you Lonnie, we appreciate you more than words could express, God bless you friend, More

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Avoid this dealership if you are trading in a vehicle - they are happy to exploit customers. I wasted an entire day and several thousand dollars enriching this dealership when I could have had my Maverick they are happy to exploit customers. I wasted an entire day and several thousand dollars enriching this dealership when I could have had my Maverick order shipped to my door. I was driving in (to utilize A/Z plan & trade-in for KS tax offset) from 2.5 hours away with a 2023 Hyundai Elantra Hybrid Blue. Ahead of coming in I sent photos and asked them to appraise my vehicle for trade-in, they refused saying they need to see it in person. I ignored that red flag, but at the time thought no big deal they would provide reasonable value for my trade-in. I was getting local quotes for $19,700-21,000 (dealerships & online). After their onsite “appraisal” they came back to me with $17,000 quoting the lowest value on KBB under the ‘Fair’ category, while the vehicle is Very Good or Excellent. They refused to improve on their number and played the ‘finance manager’ game three times over the course of 2 hours eventually adding…$250. Normally I would have walked but didn’t have the means to store/transport two vehicles that far away from home. A few days later they listed my trade-in for $27,250. More

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Second vehicle purchased from Lonnie Smith. Highly recommend using Lonnie as your salesman! He goes above and beyond to make your experience worthwhile. Highly recommend using Lonnie as your salesman! He goes above and beyond to make your experience worthwhile. More

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