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Lonnie Contreras
Refer Me
40 Reviews
Hi, my name is Lonnie. I am a customer focused service advisor with a strong track record in customer problem solving. I specialize in delivering efficient solutions and building positive client relationships for optimal service department success. I look forward to serving you.
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40 Reviews of Lonnie Contreras
September 21, 2024
I have used this service center for 7 years. Today was not good. The service writer was talking to "corporate visitors." Others come by and tell me he would be there in a few minutes... after 20 Today was not good. The service writer was talking to "corporate visitors." Others come by and tell me he would be there in a few minutes... after 20 minutes he handed me off to another writer. First time ever it took twenty minutes to just get out of the car. Then I had to deny extra service beyond what I had asked 3 times. Then the bill was over charged. I was not impressed today! Frankly, I'm not sure I will come back. Lonnie was polite, but not up to standard! He cared more to talk to corporate than to help his customer. More
by Happy Pastor!
Verified Customer
September 20, 2024
Takes waaaaaay too long. I was there on a Wednesday morning for an oil change and state inspection. Took 2.5 hours. I pay for the app subscription so I can see where my car i I was there on a Wednesday morning for an oil change and state inspection. Took 2.5 hours. I pay for the app subscription so I can see where my car is. And my car sat in the paring lot for about 45 minutes after the service before I went to the cashier for an update. More
by ALISON.AUSMUS
Dealership Inventory (339 Vehicles)
