Lonnie Contreras Jr.
Lonnie Contreras Jr. at Freeman Toyota
Refer Me

Lonnie Contreras Jr.

Service Advisor

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

Contact Me
4.6
118 Reviews

Hi, my name is Lonnie. I am a customer focused service advisor with a strong track record in customer problem solving. I specialize in delivering efficient solutions and building positive client relationships for optimal service department success. I look forward to serving you.

Dealership Experience

1 yr, 3 mos

Specialties & Trainings

COMMUNICATION

PROBLEM SOLVING

View more specialties & trainings
4.6

118 Reviews

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118 Reviews of Lonnie Contreras Jr.

March 14, 2025

Dealership Rating
Employee Rating

everyone was helpful. greeted when arrived, Bailey/Lonnie were very helpful. given information to help keep truck running well. More

by RNMRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bailey Berta

March 12, 2025

Dealership Rating
Employee Rating

Advisor was a very nice professional young man that was able to get car completed on schedule. More

by BILLJMCKENNA
Service Communication
Recommend Dealer
Yes

March 11, 2025

Dealership Rating
Employee Rating

Got charged for a free service. Toyota care doesn't expire February 2026. Hopefully it will get resolved More

by ABANILLA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 03, 2025

Dealership Rating
Employee Rating

Lonnie was amazing! I appreciated his consistent communication and his help when I needed To leave my car at Freeman for a few hours. More

by ILJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2025

Dealership Rating
Employee Rating

I asked advisor if it's no charge all he said was it doesn't show he could never give me a straight answer till the day I pick my truck up and got charged $142 .28 More

by ABANILLA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 25, 2025

Dealership Rating
Employee Rating

I had a list of things to be completed in the service department. This was the first time I used the pickup and drop-off service. It made my visit not as stressful. More

by KIMKAMIN2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2025

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Employee Rating

Lonnie at Toyota was friendly and professional from the time I spoke to him on the phone and as well when I came in for my appointment. He took great care of me, explained everything clearly, and made the More

by MICHELLE.PEREZ0819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dusty Jager

February 18, 2025

Dealership Rating
Employee Rating

Mitch went above and beyond to help get my car repaired. Truly exceptional service and my car is all repaired. More

by nacole797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Congdon

February 18, 2025

Dealership Rating
Employee Rating

THE ONLY COMMENT IS TO SEND UPDATES ON THE PROGRESS OF THE SERVICE WORK, PERHAPS JUST A TEXT MESSAGE. More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2025

Dealership Rating
Employee Rating

Service advisor was knowledgeable and helpful. Had a good attitude and seemed to care. Check out was fast More

by LHEILM74
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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