Lonnie Anderson
Lonnie Anderson at Toyota of Richardson
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Lonnie Anderson

New Car Sales

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.5
27 Reviews

Dealership Experience

19 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

Specialties & Trainings

New Car Dealer

4.5

27 Reviews

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27 Reviews of Lonnie Anderson

December 22, 2024

Dealership Rating
Employee Rating

They always go above and beyond to take care of my questions and concerns. It shows they care about me and not just the transaction. More

by mlee001281
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Toyota of Richardson responded

Thank you so much for your kind words! We're thrilled to hear that our team has been able to address your questions and concerns with care. Providing great service and building lasting relationships is our priority, and we're grateful for your trust in us. We look forward to continuing to serve you!

December 02, 2024

Dealership Rating
Employee Rating

Thank you for your support and on time help . See you next service time. Happy holidays More

by tsigeyohans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Toyota of Richardson responded

You're very welcome! We're so glad we could assist you, and we appreciate your kind words. Wishing you a wonderful holiday season, and we look forward to seeing you next time for your service!

November 24, 2024

Dealership Rating
Employee Rating

Good service they are very professional and the waiting room is big and have a lot things like free coffee fast wifi connection More

by berhanub316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Obazee

Nov 26, 2024

Toyota of Richardson responded

Thank you for your kind words! We're delighted to hear that you enjoyed our professional service and found our waiting room comfortable and well-equipped. Providing a welcoming environment with amenities like free coffee and fast Wi-Fi is just one way we aim to make your visit enjoyable. We look forward to serving you again in the future!

November 16, 2024

Dealership Rating
Employee Rating

Great customer service Great support Fast and efficient Helpful and very understanding Reliable Service Nice customer Thank you for the experience More

by Jkelley0309jkelley15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Toyota of Richardson responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team. We strive to provide fast, efficient, and reliable service, and we're glad we could meet your expectations. We look forward to serving you again in the future!

March 22, 2024

Dealership Rating
Employee Rating

Thank you so much for everything you do for the service today finishing on time very fast God bless you. More

by saleeb hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

October 19, 2023

Dealership Rating
Employee Rating

I bought a truck from them and was promised 4 free oil changes. First free oil change took 3 hrs, second free oil change 1.5hrs. I was on time for both appointments. There will not be another. Treated More

by Former customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 20, 2023

Toyota of Richardson responded

Hi. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we’re sorry that your service visits took longer than expected. We appreciate you letting us know, so that we may follow up with our service team about this. We hope to earn your trust back and if there is anything we can do to address your concerns, please contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

October 03, 2023

Dealership Rating
Employee Rating

very informative about the truck I wanted to see, im in Alaska working and at the moment I can't make it till next month. they were great 👍 More

by olivarezfili
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Toyota of Richardson responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

Oct 04, 2023

olivarezfili responded

thanks i will stay in touch when I get back to the States

September 26, 2023

Dealership Rating
Employee Rating

Always been honest and forthcoming has not tried to over sell but they do make you aware of all services, like any business does More

by Louinrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Ben Boyd

Sep 27, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

August 28, 2020

Dealership Rating
Employee Rating

Extremely helpful with purchasing my new car. Did not feel pressured at all. I explained what I could do financially and helped seal the deal. Even helped with transportation in getting different tires p More

by angiemd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali

Sep 01, 2020

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Brandi Binkley, Customer Loyalty Manager

June 11, 2020

Dealership Rating
Employee Rating

Lonnie Anderson is the best salesman that I have ever had. Lonnie is very knowledgeable about this business. Lonnie takes his time and make sure I am comfortable in making the best decision for me and my More

by Denise
Recommend Dealer
Yes
Jun 11, 2020

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

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