Lollie Reiss | Page 23

Great customer service! Everyone at honda world was very helpful, Nick as wonderful! He was patient answered all of our many many questions and we never felt rushed or pressu Everyone at honda world was very helpful, Nick as wonderful! He was patient answered all of our many many questions and we never felt rushed or pressured to do or buy anything we weren't ready to. I would definitely send people to see Nick! More

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Easy to work with My beloved 2006 Honda Accord was totaled. I had goals that it would last at least 20 years and/ or 300,000 miles. It had 159,000 miles on it and the o My beloved 2006 Honda Accord was totaled. I had goals that it would last at least 20 years and/ or 300,000 miles. It had 159,000 miles on it and the only things ( besides strict adherence to the Maintenance Minder) that I had done to it were a new radio, headliner and starter. Lollie had been recommended to me by a friend who purchased a Civic last year. I made an appt to meet her and be introduced to the 2018 Accord one week after my accident. I was not yet ready to test drive the vehicle , but Lollie went the extra step and had a vehicle driven up to the front so I could sit in it and she demo'd the features. She was not pushy and didn't insist on test drive. I did due diligence and checked out car prices and did research on the car. About 2 weeks later, I made the decision that I did want the 2018 Accord and made another appt with Lollie for a test drive. I had a price in mind and Lollie and the manager ( Chuck, I believe) came close to that price. Lollie answered my questions and guided the purchasing process well. I never was " pushed" and feel I got a fair price for the car. I purchased the 2006 Accord and did 95% of the maintenance on it at Honda World. I haven't had a bad experience there. Now I am on to my goal of the 2018 Accord lasting 20 years/300,000 miles....just no car wreck this time! thanks Lollie. More

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Satisfied customers ⭐️⭐️⭐️⭐️🌟 We were satisfied with the outcome of our new civic . This is the 4th Honda our family has bought from Louisville Honda. Thank you Louisville Hon We were satisfied with the outcome of our new civic . This is the 4th Honda our family has bought from Louisville Honda. Thank you Louisville Honda More

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New CRV Purchase Bought my daughter a new CRV, trading her 2008 in. Lollie, my salesperson was very friendly, knowledgable and helpful. Worked with Robby, trade in m Bought my daughter a new CRV, trading her 2008 in. Lollie, my salesperson was very friendly, knowledgable and helpful. Worked with Robby, trade in manager, too and he was very honest about his initial low evaluation and ultimately we came to an agreement on a reasonable price. He too was up front and easy to work with. Overall, probably as good a car trading/buying experience as you could expect. Nice folks who don't drag the process out all day and my daughter now has a reliable car that will last for years, to show for it. We're both happy with the result! More

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Engine problems Could not get engine problem solved locally (Madison In). Came back to Honda World where I Purchased my Honda Odyssey and problem was diagnosed as tra Could not get engine problem solved locally (Madison In). Came back to Honda World where I Purchased my Honda Odyssey and problem was diagnosed as transmission fluid breakdown. Who would have thought. Problem covered under extended warranty. No charge. Great experience. Great service. Mike Kavanaugh was my service rep. Have always gone to Mike and he could not have done a better job of representing Honda World. Could not find him listed but please give him a five star rating for me. Thanks again for the excellent experience. Charlie Ricketts More

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Great dearlership I can highly recommend Doug West, service advisor. He is great to deal with and will gladly help with your service needs. Having been in the automotiv I can highly recommend Doug West, service advisor. He is great to deal with and will gladly help with your service needs. Having been in the automotive industry this dealership is one of the best around. More

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Great overall experience I've been doing business with Sam Swope Honda since 1985 and have always had great experiences over the years. For the last several years I've been de I've been doing business with Sam Swope Honda since 1985 and have always had great experiences over the years. For the last several years I've been dealing with Lollie Reiss and she has been exceptional to work with. This is my third lease experience with her and she has been fantastic to say the least. I look forward to working with everyone at Sam Swope Honda in the future! More

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Wow! Thank you! Betweeen our salesmen and our delivery specialist, we had an amazing time from start to finish. Thank you Honda World team for making such a positive Betweeen our salesmen and our delivery specialist, we had an amazing time from start to finish. Thank you Honda World team for making such a positive and productive experience for us! More

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Happy Lollie was very helpful and professional, this is our 2nd time with Lollie. We wouldn’t have work with her again if she wasn’t good Tallor was help Lollie was very helpful and professional, this is our 2nd time with Lollie. We wouldn’t have work with her again if she wasn’t good Tallor was helpful in explaining about the pilot More

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Awesome! Awesome service. Friendly and easy to work with. We have bought/leased 7 cars from this dealership and loved them all. Honda owners for life. Awesome service. Friendly and easy to work with. We have bought/leased 7 cars from this dealership and loved them all. Honda owners for life. More

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