
Logan Nelson
Service BDC
Colonial Chrysler Jeep Dodge RAM
24 Coolidge St, Exit 26 from 495
Hudson, MA 01749
11 Reviews
Write a Review11 Reviews of Logan Nelson
April 23, 2025
There was a big personal change and they lost a lot of their good employees. And they nickel and dime every thing. their good employees. And they nickel and dime every thing. More
Other Employees Tagged: Joshua Machado
April 23, 2025
I asked for a full tune up for a road trip we had planned and all they did was change the oil and replace the tires. They didn’t do a tune up, didn’t even top up my fluids: all the fluids were at the bare mi and all they did was change the oil and replace the tires. They didn’t do a tune up, didn’t even top up my fluids: all the fluids were at the bare minimum. I was willing to pay for whatever needed to be done. They also spilled oil all over the engine so it was smoking for the majority of the 20 hour ride and still stinks. Wont be coming back or purchasing another vehicle from here. More
April 14, 2025
Service was completed by the time promised. Service advisors at service desk were polite and friendly. Service advisors at service desk were polite and friendly. More
Other Employees Tagged: Joshua Machado
April 09, 2025
Good service and very nice people to work with. Especially appreciative of the ride to and from home while my vehicle was being serviced. Especially appreciative of the ride to and from home while my vehicle was being serviced. More
Other Employees Tagged: Joshua Machado , Bama
April 09, 2025
Needed3 trips for 1 issue to be fixed, no rental car reservation was made even though car was requested one time reservation was made even though car was requested one time More
Other Employees Tagged: Joshua Machado
April 07, 2025
Really great experience taking my car here to get serviced. Logan was a friendly face and greeted me with a smile when entering the Service department. She told me everything I could expect and provi serviced. Logan was a friendly face and greeted me with a smile when entering the Service department. She told me everything I could expect and provided an accurate wait time(actually an hour earlier than she mentioned). Really great staff and technicians! More
Other Employees Tagged: Joshua Machado
April 07, 2025
They try to make sure that they listen to you and not just the vehicle codes just the vehicle codes More
Other Employees Tagged: Joshua Machado
April 01, 2025
Brittany was so helpful. She took the time to figure out exactly what I wanted and then found it! She took the time to figure out exactly what I wanted and then found it! More
Other Employees Tagged: Brittany Dunn, Aidan Power
March 28, 2025
An excellent experience from start to finish! I contacted the Service Department re: 2 recalls on my vehicle. I was very pleased that they could set me up with an appointment 2 days later. They I contacted the Service Department re: 2 recalls on my vehicle. I was very pleased that they could set me up with an appointment 2 days later. They provided ongoing contact with me regarding timeline and results. They also contacted me re: a sugested replacement on a battery terminal which I knew needed replacement. Everything was handled professionaly and promptly and I picked up my vehicle 6 hours after dropping it off!! Thank You More
Other Employees Tagged: Joshua Machado
March 23, 2025
I have a Jeep dealership right around the corner from my house and I choose to drive 20 miles to this dealership because they are so professional and honest I would never go anywhere else house and I choose to drive 20 miles to this dealership because they are so professional and honest I would never go anywhere else More
Other Employees Tagged: Chris Gourley, Jerell Difuvio, Brittany Dunn, Joshua Machado, Kirk Schroll, Nelson Medeiros, Brandon Clegg, Camden Bergeron, Jason Giacoppo