Logan Nelson
Logan Nelson at Colonial Chrysler Jeep Dodge RAM
Refer Me

Logan Nelson

Service BDC

Colonial Chrysler Jeep Dodge RAM

24 Coolidge St, Exit 26 from 495
Hudson, MA 01749

Contact Me
4.5
11 Reviews
4.5

11 Reviews

Write a Review

11 Reviews of Logan Nelson

April 23, 2025

Dealership Rating
Employee Rating

There was a big personal change and they lost a lot of their good employees. And they nickel and dime every thing. More

by n7258h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Machado

Apr 26, 2025

Colonial Chrysler Jeep Dodge RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've gotten the whole story.

April 23, 2025

Dealership Rating
Employee Rating

I asked for a full tune up for a road trip we had planned and all they did was change the oil and replace the tires. They didn’t do a tune up, didn’t even top up my fluids: all the fluids were at the bare mi More

by kerrylynn2789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 26, 2025

Colonial Chrysler Jeep Dodge RAM responded

Kerry, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 14, 2025

Dealership Rating
Employee Rating

Service was completed by the time promised. Service advisors at service desk were polite and friendly. More

by jim_mcintyre11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado

Apr 14, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 09, 2025

Dealership Rating
Employee Rating

Good service and very nice people to work with. Especially appreciative of the ride to and from home while my vehicle was being serviced. More

by douglaspcotejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado , Bama

Apr 09, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2025

Dealership Rating
Employee Rating

Needed3 trips for 1 issue to be fixed, no rental car reservation was made even though car was requested one time More

by EZLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Machado

Apr 12, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 07, 2025

Dealership Rating
Employee Rating

Really great experience taking my car here to get serviced. Logan was a friendly face and greeted me with a smile when entering the Service department. She told me everything I could expect and provi More

by kevin.kane113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado

Apr 07, 2025

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

April 07, 2025

Dealership Rating
Employee Rating

They try to make sure that they listen to you and not just the vehicle codes More

by dpcote64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado

Apr 07, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

April 01, 2025

Dealership Rating
Employee Rating

Brittany was so helpful. She took the time to figure out exactly what I wanted and then found it! More

by jordancaissie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn, Aidan Power

Apr 02, 2025

Colonial Chrysler Jeep Dodge RAM responded

Here at Colonial Chrysler Jeep Dodge RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 28, 2025

Dealership Rating
Employee Rating

An excellent experience from start to finish! I contacted the Service Department re: 2 recalls on my vehicle. I was very pleased that they could set me up with an appointment 2 days later. They More

by PETER.MAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Machado

Mar 28, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 23, 2025

Dealership Rating
Employee Rating

I have a Jeep dealership right around the corner from my house and I choose to drive 20 miles to this dealership because they are so professional and honest I would never go anywhere else More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you, Lori. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

1

Dealership Inventory (175 Vehicles)

used 2021 Jeep Compass car, priced at $23,993
2021 Jeep Compass
used
Jazz Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2021 Jeep Grand Cherokee L car, priced at $26,859
2021 Jeep Grand Cherokee L
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ram 1500 car, priced at $61,640
2025 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2021 Ram 1500 car, priced at $29,957
2021 Ram 1500
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2022 Jeep Grand Cherokee L car, priced at $43,773
2022 Jeep Grand Cherokee L
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2025 GMC Sierra 1500 car, priced at $52,254
2025 GMC Sierra 1500
used
Sterling Metallic exterior
Automatic
Four-wheel Drive