Logan Koss
Logan Koss at Niello Volkswagen
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Logan Koss

Finance Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
42 Reviews

Dealership Experience

12 yrs, 11 mos

5.0

42 Reviews

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42 Reviews of Logan Koss

January 20, 2025

Dealership Rating
Employee Rating

They were willing to work with me to come to a mutually beneficial outcome. Everyone was very friendly and very helpful. I want to thank Tevin and Spencer for helping with the car, Carlos for working with More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Niello Volkswagen responded

Jon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Scott Russo General Manager srusso@niello.com

January 12, 2025

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Pleajure was very knowledgeable and helpful. He was easy to work with- not pushy at all and made us feel comfortable and calm. We appreciated his help. More

by LIZGK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pleajur Bryant

Jan 13, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pleajur met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Scott Russo General Manager srusso@niello.com

January 12, 2025

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Spencer was extremely helpful and went the extra mile for us. The lease process was painless from start to finish. More

by ARCHIE_DELACRUZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Archie, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

December 29, 2024

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Great service. Jose made it easy to buy a car for my child. No haggling and very upfront. I like how he didn’t sound like a salesman. Took care of everything even a More

by uglykiddjoe3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano

Dec 31, 2024

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Jose here at Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

December 26, 2024

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Employee Rating

Our experience with Niello Volkswagen was overall excellent. Jose Soriano was awesome and made for the best car buying experience we’ve ever had. We inquired through the chat service and the very n More

by PCAREXPRESS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail, Jose Soriano

Dec 29, 2024

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

November 17, 2024

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Great customer service. No pressure. Painless transaction. Would recommend sales and service department. Thank you. More

by FISCHES3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Prouty

Nov 18, 2024

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Scott Russo General Manager srusso@niello.com

November 06, 2024

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Easy to work with. Not push hard-sell—provided information and let car sell itself. More

by KLUNK.GUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Prouty, Louis (don’t know last name, and Andrew

Nov 07, 2024

Niello Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

October 21, 2024

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Everyone was personable, genuine and really went out of their way to make us happy with our purchasing experience. Thank you Niello VW- We are very happy with our new Golf R and your dealership! More

by D Bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Khaled Jamal , Brandon Balassi

Oct 21, 2024

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Congratulations on your new Golf R! Scott Russo General Manager srusso@niello.com

September 26, 2024

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This is our second car from Niello and both experiences could not have been better! We always receive the best service from the team at Niello VW! Brandon, Logan and Spencer were absolutely amazing, 10/10 More

by LILJESSZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano , Brandon Balassi, Spencer 5-stars, Brandon 5-stars!

Sep 26, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

August 29, 2024

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Employee Rating

They made the car buying process, simple, easy and fast! This wasn’t the first car I’ve bought from Niello Volkswagen and it won’t be the last. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann, Scott Russo , Brandon Balassi

Aug 29, 2024

Niello Volkswagen responded

Matt, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

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