Logan Bird

They were understanding and easy to work with. Went over procedures and the operation of the vehicle very well. Went over procedures and the operation of the vehicle very well. More

by GIVERSON76 Verified Customer Verified Customer

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Easy to work with. Great customer attention through the process and after. I would return here Great customer attention through the process and after. I would return here More

by MG Verified Customer Verified Customer

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My actual purchasing experience was a let down. The sales person I initially worked with, and did a really great job fulfilling my wishes, was unavoidably out. His assigned back-up, who also bee The sales person I initially worked with, and did a really great job fulfilling my wishes, was unavoidably out. His assigned back-up, who also been doing a great job, who I spoke with on delivery day and let him know approximately what time I would be arriving to pick up my vehicle, was gone for the day, or at least inexplicably out, when I arrived. When I walked in the door it was not clear that anyone even knew I was expected. It sure seemed like they were surprised that I showed up. Here I was spending $60+ thousand with them, and their reaction on my walking in was "meh" at best. The receptionist was clearly bored out of her mind and based on her greeting had zero sense regarding the fact that this was a MAJOR purchase, and not shopping at a run down chain store. And then, after their surprise abated, there was no "thanks for coming in, you must be very excited", or "sorry your sales person is unexpectedly out, but we are glad to see you and before he left he made sure we are all ready to make this the perfect experience." The sales manager was nice but did absolutely nothing to personally mitigate the situation. After immediately passing me off he was just gone. The salesman he plugged in to keep things rolling and to go over the features of the vehicle seemed more interested in being somewhere else; at one point answering a question by advising I could learn what I needed on YouTube. There was just no sense of excitement, urgency, or perceived gratitude from anyone. I was in the building at least twenty minutes before we even went out to look at the vehicle, which had been custom ordered. Seems like that should have been #1 on the to-do list. It was sit here, we'll take your money, here is your vehicle, so long. The one guy who did his job fairly well was the finance person. He at least seemed to care. Everything up to the actual purchase experience had been great. I was excited about buying a new custom built vehicle. It was great, right up to the point where I walked in the door ready to see my new vehicle and write the check. It was a very odd experience and has really rattled my trust of this dealership. More

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Good service I’m happy hopefully next time I’ll have same treatment again thank you treatment again thank you More

by ECADSADI Verified Customer Verified Customer

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I have made several deals and purchased several cars from lithia. Logan Bird is the man lithia. Logan Bird is the man More

by CRUZOTAZUA Verified Customer Verified Customer

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Service employees were courteous and polite. Facility is very nice too,and as usual Curt is wonderful! Facility is very nice too,and as usual Curt is wonderful! More

by KIMBERLEYBLATY Verified Customer Verified Customer

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Molly made it happen! I can’t say enough great things about how she made my experience at Lithia a great one! I can’t say enough great things about how she made my experience at Lithia a great one! More

by DREEZ812 Verified Customer Verified Customer

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Every one did a great job helping us purchase our new vehicle. They were efficient and professional. vehicle. They were efficient and professional. More

by MLC713 Verified Customer Verified Customer

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Thanks for the quick purchase process! Ben took good care of me! Love my car! Ben took good care of me! Love my car! More

by MARICA Verified Customer Verified Customer

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This is my fourth vehicle from Lithia Ford. They continue to give us outstanding service.. I discovered a nail near the sidewall of one of the tires. They ended up putting all new tires on my v They continue to give us outstanding service.. I discovered a nail near the sidewall of one of the tires. They ended up putting all new tires on my vehicle.! Awesome! More

by TODDLEE40 Verified Customer Verified Customer

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