Lloyd Yancy
Lloyd Yancy at Marietta Toyota
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Lloyd Yancy

Toyota Sales Manager

Marietta Toyota

750 Cobb Pkwy SE
Marietta, GA 30060

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3 Reviews

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3 Reviews

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3 Reviews of Lloyd Yancy

March 30, 2024

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Employee Rating

Great customer service. Speedy service. And liked the fact that I received a call to confirm appointment. Gave time on how long car would be ready and it was correct I only More

by Terrica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Carter , Tyler Redd

Apr 01, 2024

Marietta Toyota responded

Thank you, Terrica, for your positive feedback! We're thrilled to hear about your experience with our customer service and timely service. We're glad our communication and accuracy in service time made your visit smooth. Remember, your next maintenance visit is due in 6 months or after 5000 miles. We value your trust and look forward to serving you again. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

March 14, 2023

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Employee Rating

I was negotiating with the dealership to purchase a used GLS450 and the dealership was not transparent about few things like - 1) Switch to fold the second row seats were broken 2) Massage seats not working More

by jacob.immanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aldrich Garcia, Tim Hackney

Mar 15, 2023

Marietta Toyota responded

Thank you for your feedback. You spoke with our GSM, Tim Hackney, yesterday (3/14/23) and have an appointment scheduled on March 21st at 11 am to correct your issues. If you would please update your review to reflect that conversation and our efforts once we were aware of your issue. Thank you.

Mar 15, 2023

jacob.immanuel responded

Thank you. I did speak with the GSM Tim yesterday and he was very courteous and helpful to resolve the issue. He showed the sense of urgency to resolve the matter ASAP and also shared his personal cell# to reach out until the matter is addressed which is commendable and much appreciated. Thank you Team - Marietta Toyota for addressing the issue and I do believe that the management and leadership takes customer satisfaction & feedback seriously.

Mar 16, 2023

Marietta Toyota responded

Thank you for the opportunity to improve your experience. We appreciate your engagement and feedback.

March 04, 2023

Dealership Rating
Employee Rating

Great service with Jordan and Shawn. Terry was very helpful as well. Very friendly and knowledgeable crew! More

by mtatern02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Carter , Shawn Weatherby, Jordan

Mar 06, 2023

Marietta Toyota responded

Congratulations on your purchase! Thank you for sharing your 5 out of 5 stars review! We appreciate you choosing Marietta Toyota on Cobb Parkway South, for all your automotive needs!

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