Lloyd Facen

Lloyd was helpful and friendly. I came in to look at a specific truck and he set my husband and I up with a test drive and quickly guided us through the purchasing process. I am ver I came in to look at a specific truck and he set my husband and I up with a test drive and quickly guided us through the purchasing process. I am very pleased with the service and happy with my new truck. More

Report | Print

I would highly recommend Sam Pack 5 Star Chevrolet. Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very pe Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very personable and helpful. Definitely worth the 2 hour drive More

Report | Print

Lloyd was wonderful. His customer service skills were top notch & he made sure that i left a happy customer! I highly recommend selecting him as your salesman & i also hi His customer service skills were top notch & he made sure that i left a happy customer! I highly recommend selecting him as your salesman & i also highly recommend sam packs 5 star Chevrolet as a whole. The entire experience of buying a car was great. Thank you guys! More

Report | Print

Everything was wonderful! I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to m I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to make things as quick as possible. Mr. Facen even produced a meal for me when I wondered aloud about my need to eat lunch before getting to my scheduled event. More

Report | Print

Dealership works with you. They are all happy. You feel they listen to your needs in a car and assist you in finding that perfect car. They are all happy. You feel they listen to your needs in a car and assist you in finding that perfect car. More

Report | Print

The dealership employees treated me like family. I enjoyed my experience and my new vehicle. I enjoyed my experience and my new vehicle. More

Report | Print

Bryce saved the day that Chris potential ruined by the lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical reca lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical recall just two weeks after purchasing the vehicle did not sit well with me and shows lack of customer service as I should have been contacted by phone. I was not offered any type of transportation accommodations during the scheduling process. Which caused a major inconvenience as I had to find a way to and from dealership, which is 35 mins away from my residents. This is why I say Bryce saved the day, because he offered me a ride share service once I arrived at the dealership. He was very apologetic about my experience and made sure the rest of the process of smooth. Purchasing a vehicle and within two weeks receiving a critical recall notice doesn't prompt me to purchase here again. Lloyd was great, but not too happy with service received. More

Report | Print

Great experience :) Best personal advice. We felt right at home. Nice play-area for kids. We felt right at home. Nice play-area for kids. More

Report | Print

5 star experience all around from Sam Pack’s Five Star Chevrolet! Every member of the team went out of their way to make my experience easy, fun, and informative. From test drives to breakdowns on the bes Chevrolet! Every member of the team went out of their way to make my experience easy, fun, and informative. From test drives to breakdowns on the best deals—we got everything we wanted and more! Lloyd made the nerve-wracking process of getting a new car following a scary accident seamless, fun, and went above and beyond to ensure I felt comfortable and in-love with my new car. Seriously—thank you!! Recommending this dealership & team to everyone. More

Report | Print

They all went above and beyond to get me the car I wanted! Not only were they so patient with my little one they worked as fast as they could to get us in and out quick! Thank you Lloyd and 5 Star Che wanted! Not only were they so patient with my little one they worked as fast as they could to get us in and out quick! Thank you Lloyd and 5 Star Chevrolet for the amazing experience. More

Report | Print