Lisa Rubendunst
Lisa Rubendunst at Lexus Of Sarasota

Lisa Rubendunst

Service Manager - Lexus Master Certified

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

4.8
288 Reviews
4.8

288 Reviews

Write a Review

Dealership Experience

14 yrs, 8 mos

Industry Experience

22 yrs, 2 mos

288 Reviews of Lisa Rubendunst

October 31, 2024

Dealership Rating
Employee Rating

Great customer service. This is my second car from this dealership. Lisa in the service department is also outstanding. Lexus of Sarasota has earned my business. More

by mikeward3653976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathon Bixby

October 27, 2024

Dealership Rating
Employee Rating

After visiting my local Toyota dealer for maintenance for my 2024 4Runner, I was very unhappy with the experience. I contacted Lexus to verify that they could provide any work on my vehicle being as they are More

by sndkrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

David is Very helpful. Customer oriented. Great service. Responsive and available. I like working with David. More

by moheetnagrath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 07, 2024

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Diligent, courteous, and determined to please. Also, very competitive when it comes to price and service! More

by ngt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2024

Lexus Of Sarasota responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if there is anything else we can do for you!

June 19, 2024

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Employee Rating

It was a great experience, from the salesperson to finance, all the employees were very helpful with any and all of my questions, I would highly recommend this dealership. More

by Mr. Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2024

Lexus Of Sarasota responded

We’re glad to hear about your good experience with us, and we’re delighted that you recommended us to the community. Thank you for choosing Lexus of Sarasota and making an effort to share your thoughts. We hope to see you again in the future!

June 17, 2024

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Employee Rating

Both of the Williams men are kind, knowledgeable, and honest. We have been very pleased with them and Lexus of Sarasota. Thank You. More

by cindy.stonecipher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Lexus Of Sarasota responded

How lucky are we to have 2 Willams here at Lexus of Sarasota! I am so glad their dedication to providing excellent guest service has been evident in your experiences. We appreciate you!

June 11, 2024

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Employee Rating

So many things to say about my experience within the last three months with this dealership. I think at this time we're at a breaking point with the lack of communication and accountability from the dealersh More

by will.salas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tom McOmber

Jun 28, 2024

Lexus Of Sarasota responded

We are sorry to hear that you had a less than excellent experience with our service and finance department. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us, and we apologize that you did not receive the level of service you deserved. We would appreciate the opportunity to speak with you regarding your experience. Please contact me at your earliest convenience as I would like to discuss your experience with you in further detail. – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com, 941-924-3040, extension 1092

May 18, 2024

Dealership Rating
Employee Rating

Reception with Debbie to the Parts, Service, Finance and Sales have been an icon for great customer service. Makes this dealership a ‘Standout’! Kudos to Debbie, Scott, Zach, Lisa, Kenny and Tom! More

by Chip K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom McOmber, Kenny Clark , Scott, Zach, Debbie - all 5 stars!

Jun 20, 2024

Lexus Of Sarasota responded

Thank you Chip for sharing your experience with us – we greatly appreciate it! Our team strives to create great experiences for our customers, and your feedback makes it worth it. We look forward to welcoming you back to Lexus of Sarasota in the future!

March 28, 2024

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Employee Rating

Entire staff is knowledgeable and extremely helpful. A pleasure to work with..Everyone went out of their way to assist me. More

by Chrisc714
Recommend Dealer
Yes

Other Employees Tagged: Leo Brinetti, Kenny Clark

Mar 29, 2024

Lexus Of Sarasota responded

Thank you for sharing your experience with us – we greatly appreciate it! We strive for excellent customer service, and I am happy to hear the team achieved this with you. If there is anything else we can do for you, just let us know!

January 18, 2024

Dealership Rating
Employee Rating

Tom McCumber and everyone that I work with in Lexus of Sarasota, including Lisa in service, are incredibly courteous, accommodating, easy to get in touch with, reply within a very brief amount of time, an More

by ggonthekey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 09, 2024

Lexus Of Sarasota responded

Wow - congratulations on Lexus #5 with us! We can’t thank you enough for the kind words about our team at Lexus of Sarasota. Your review means a lot to us and lets us know we’re on the right track! We appreciate you – please let us know if there's anything else we can do for you!

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