Lisa Rubendunst

I frequently go to the dealership for all my service needs. I am always completely satisfied with all of their work. They’re courtesy is amazing. All of the employees are completely professional. needs. I am always completely satisfied with all of their work. They’re courtesy is amazing. All of the employees are completely professional. More

by WILDELEXUSKRIS Verified Customer Verified Customer

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Excellent experience in all respects. From selection, working out the deal and financing. Fine car. From selection, working out the deal and financing. Fine car. More

by tappyt Verified Customer Verified Customer

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Your staff is so professional . Devyn is so helpfull , along with Lisa and chuck . They all aim to please and are always so courteous! My vehicle was so easy to purchase, i have bee Devyn is so helpfull , along with Lisa and chuck . They all aim to please and are always so courteous! My vehicle was so easy to purchase, i have been doing business with Lexus of Sarasota for over 20 years ❤️ More

by WILDELEXUSKRIS Verified Customer Verified Customer

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Great customer service. This is my second car from this dealership. Lisa in the service department is also outstanding. Lexus of Sarasota has earned my business. This is my second car from this dealership. Lisa in the service department is also outstanding. Lexus of Sarasota has earned my business. More

by mikeward3653976 Verified Customer Verified Customer

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After visiting my local Toyota dealer for maintenance for my 2024 4Runner, I was very unhappy with the experience. I contacted Lexus to verify that they could provide any work on my vehicle being as they are my 2024 4Runner, I was very unhappy with the experience. I contacted Lexus to verify that they could provide any work on my vehicle being as they are in the same family as Toyota. I did this similarly for many years bringing my Honda to Acura for service. The experience at Lexus was a 180 degree opposite of the local Toyota dealer. Smiling, friendly and helpful people throughout the Lexus dealership. Particularly Lisa Rubendunst in service. What a wonderfully pleasant person! For those of you with Toyotas, I would recommend you skip the over-crowded, irritable service dept at Toyota and move on up! More

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David is Very helpful. Customer oriented. Great service. Responsive and available. I like working with David. Customer oriented. Great service. Responsive and available. I like working with David. More

by moheetnagrath Verified Customer Verified Customer

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Diligent, courteous, and determined to please. Also, very competitive when it comes to price and service! Also, very competitive when it comes to price and service! More

by ngt Verified Customer Verified Customer

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It was a great experience, from the salesperson to finance, all the employees were very helpful with any and all of my questions, I would highly recommend this dealership. finance, all the employees were very helpful with any and all of my questions, I would highly recommend this dealership. More

by Mr. Smith Verified Customer Verified Customer

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Both of the Williams men are kind, knowledgeable, and honest. We have been very pleased with them and Lexus of Sarasota. Thank You. honest. We have been very pleased with them and Lexus of Sarasota. Thank You. More

by cindy.stonecipher Verified Customer Verified Customer

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So many things to say about my experience within the last three months with this dealership. I think at this time we're at a breaking point with the lack of communication and accountability from the dealersh three months with this dealership. I think at this time we're at a breaking point with the lack of communication and accountability from the dealership, my personal recommendation to anyone considering doing a transaction with Lexus of Sarasota would be to stay away and take the time to drive to another location. The initial transaction with the sales person (Tom McOmber) and the quality of the vehicle was for sure fabulous (Love our new RX), unfortunately this satisfaction didn't last long, and a great positive was overshadowed by the lack of accountability from the finance department to the service department (And let me just add the rudeness of the service department). The so called great experience to expect white glove service for the dealership has been nothing to say the least well below expectations and the call back from the finance person as poor, to a brink of negligence as representing an organization. I could go on in details about the issues, but overall as a basic review of this dealership and recommendation would be simply to say - Terrible and find another location. More

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