Lisa Houman
Lisa Houman at Marino Chrysler Jeep Dodge
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Lisa Houman

Office Manager

Marino Chrysler Jeep Dodge

5133 W Irving Park Rd
Chicago, IL 60641

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5 Reviews

Dealership Experience

37 yrs, 2 mos

Industry Experience

37 yrs, 2 mos

not yet
rated

5 Reviews

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5 Reviews of Lisa Houman

April 08, 2024

Dealership Rating
Employee Rating

An exceptional experience. Dan was awesome to work with. Friendly, knowledgeable, efficient and very low key. He really went the extra mile to find the jeep we were looking More

by Ronny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franky Moreno, Dan Koljovic, Roberto Uribe , In addition to Dan, Roberto, Franky and Lisa were very good at their jobs! Made the entire process a pleasure!

Apr 10, 2024

Marino Chrysler Jeep Dodge responded

Wow, thank you so much for taking the time out of your day to leave us such a kind and thoughtful response Ronny. We could not be happier to hear that Dan, Frank, Lisa, and the whole team were able to take such great care of you, and to earn your business. We appreciate you choosing to Make it Marino, and we look forward to servicing your vehicle for many years to come.

April 27, 2023

Dealership Rating
Employee Rating

The absolute beat customer service. Very friendly and competent people work at Marino CJD. Great experience. More

by Bmrowice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2023

Marino Chrysler Jeep Dodge responded

Thank you for this awesome review!

September 30, 2021

Dealership Rating
Employee Rating

Tengo mas 2 años con marino chrystler como cliente, quede bien por casi 2 anos con un ford explorer usado y me ofrecieron cambiarlo por una version de jeep gran cherokee 2021 con cero millaje todo parecia More

by edyeduardo
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steven Nunez

Oct 19, 2021

Marino Chrysler Jeep Dodge responded

Estimado Cliente, Antes que nada me disculpo por el mal rato que paso con esta experiencia tan estresante ya que a estas alturas y con la tecnologia que tienen nuestros vehiculos todo deve ser mucho mas rapido y conveniente para el cliente. Nuevamente me disculpo si fallamos en mostrarle las diferentes formas de como ordenar el servicio de asistencia en el camino ya que se puede hacer tan facil como presionar un boton en el radio donde dice asistencia en el camino como Tambien por la aplicacion mobil que se le bajo a su telefono para lo mismo y muchos mas beneficios que otorgan nuestros vehiculos. Al igual tambien usted mensiona que llamo a la agencia y nadie le respondio la llamada para darle el numero de telefono y mandarle una grua especializada para este tipo de vehiculo, nuevamente le repito me disculpo por eso y no comprendo como nadie pudo contester su llamada. Con respecto a los cobros por parte del departamento de servicio… Esos cobros son por que la grua que usted consiguio por su cuenta, ellos rompieron un cable para asi poder jalar el vehiculo con la grua cosa que no se deve de hacer, esos vehiculos se cargan en una grua con Plataforma especializada para evitar los danos mismos que su grua ocaciono, nosotros respaldamos nuestros productos y nuestras garantias pero cuando algo se rompe por mal uso desafortunadamente no esta cubierto. Me gustaria que nos diera la oportunidad de mostrarle con detalle como funciona toda la tecnologia de su vehiculo para que no se pierda de ningun beneficio, llamenos con confianzapara programar una cita y tendremos al agente de ventas que mas sabe de tecnologia explicarle todo con detalle y contestarle todas sus preguntas. Gracias.

May 24, 2019

Dealership Rating

Great experiece! I worked with Adrian on the lease of my new vehicle. He was excellent. I his support. My initial contact was online. After getting constant emails and More

by LizaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Henry Martinez , Adrian Ochoa

May 24, 2019

Marino Chrysler Jeep Dodge responded

Thank you for the 5 stars and awesome review, Liza!

August 07, 2018

Dealership Rating
Employee Rating

Experience was great! Best sales and service ever! Would recommend this dealership to anyone. I have bought and serviced several vehicles from this dealership and will alwa More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Liebich, Lauren Marie, Robert Whiteman, Kenny Sher , Pete Babani, Marty Hill, Bryan Makowski

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