RBM of Alpharetta offers an extremely positive car-buying
experience! From the initial greeting, to working closely with my sales representative, Sid Karaca, to the supportive tutorial before driving off in
experience! From the initial greeting, to working closely with my sales representative, Sid Karaca, to the supportive tutorial before driving off in my new car, every employee provided a high-quality and customer friendly interaction!
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by Nancy
Mar 26, 2025 -
RBM of Alpharetta responded
Hello Nancy,
Thank you for your fantastic feedback! We're so glad to hear that your experience at RBM of Alpharetta was positive from start to finish. It’s great to know that Sid Karaca and the entire team provided high-quality, customer-friendly service throughout the process. We truly appreciate your kind words and are thrilled that you're enjoying your new car. We look forward to serving you again in the future!
Warm Wishes,
Your Friends and Family at RBM of Alpharetta
Lori Mohr was delightful, she made purchasing my lastest
Mercedes fun and informative. She not only helped me with this purchase but also provided much needed assistance with a personal situation involving
Mercedes fun and informative. She not only helped me with this purchase but also provided much needed assistance with a personal situation involving the sale of my wife’s care which she no longer needed. I count Lori as not only the professional sales person she is, but also a friend I can count on. RBM of Alpharetta is lucky to have her on their staff along with the other fine associates at this dealership. Thanks, Lori!!
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by Pat
Other Employees Tagged:
Lori Mohr
, Brandon Hoffman
Mar 26, 2025 -
RBM of Alpharetta responded
Hello Pat,
Thank you so much for your thoughtful and kind words! We're thrilled to hear that Lori made your Mercedes purchase both fun and informative, and went above and beyond to assist with your personal situation as well. Lori truly cares about her customers, and we’re lucky to have her as part of our team at RBM of Alpharetta. We greatly appreciate your recognition and look forward to continuing to support you in the future. Thanks again, and enjoy your new vehicle!
All the best,
Your Friends at RBM of Alpharetta
Wonderful dealership.
All staff we encountered were very friendly and their customer service skills are excellent.
All staff we encountered were very friendly and their customer service skills are excellent.
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by Dolly
Mar 19, 2025 -
RBM of Alpharetta responded
Hello Dolly,
Thank you for your wonderful review! We’re so glad to hear that you had a positive experience with our friendly staff and excellent customer service. We truly appreciate your feedback and look forward to serving you again in the future!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Awesome experience with Jeff Twiggs and finance lisa
along with the concierge giving the details of the car
along with the concierge giving the details of the car
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by Preside_r
Mar 19, 2025 -
RBM of Alpharetta responded
Hello Valued Guest,
Thank you for your fantastic review! We're so glad to hear that Jeff Twiggs, Lisa from finance, and our concierge team provided you with an awesome experience. Their attention to detail and dedication to great service make all the difference. We appreciate your feedback and look forward to assisting you again in the future!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Kyle E.
was wonderful for helping us locate our SUV. He was patient, knowledgeable, our trade in car received a very good value, and he made our purchasing e
was wonderful for helping us locate our SUV. He was patient, knowledgeable, our trade in car received a very good value, and he made our purchasing experience super! I would highly recommend RMB of Alpharetta!
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by Cindy C.
Mar 19, 2025 -
RBM of Alpharetta responded
Hello Cindy,
Thank you for your wonderful review! We’re so glad to hear that Kyle made the process of finding your SUV smooth and enjoyable. His patience and knowledge, along with a great trade-in value, are exactly what we strive for in delivering an exceptional customer experience. We truly appreciate your recommendation and look forward to assisting you again in the future!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Really collaborative, professional and all around
trustworthy dealership for sales and service. Thank you Kyle, Lisa and Donnie!
trustworthy dealership for sales and service. Thank you Kyle, Lisa and Donnie!
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by JP
Mar 07, 2025 -
RBM of Alpharetta responded
Hello JP,
We can't thank you enough for your kind words! Kyle, Lisa, and Donnie are thrilled that you're pleased with your experience at our dealership/service center. Providing excellent service and helping our customers find their perfect car is what we love to do, and it's always rewarding to receive positive feedback. We appreciate your business and hope to see you again soon!
Best wishes,
Your Friends at RBM of Alpharetta
What a fabulous experience!
This is our first time working with RBM of Alpharetta, and I am a lifelong customer, thanks to Jeff Twiggs!! Jeff's knowledge, patience, and exempla
This is our first time working with RBM of Alpharetta, and I am a lifelong customer, thanks to Jeff Twiggs!! Jeff's knowledge, patience, and exemplary customer service were second to none! Lisa Brennan in the Finance Department was easy and enjoyable to work with, and I want to give a shout-out to Melvin on the delivery team, who showed us all the bells and whistles. There are many dealerships to choose from, but don't waste your time at any others. RBM of Alpharetta is TOP-NOTCH!
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by kathleen
Feb 28, 2025 -
RBM of Alpharetta responded
Hi Kathleen,
Our team was elated to read that Jeff and the rest of our team took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family!
Best Wishes,
Your Friends at RBM of Alpharetta
Awesome buying experience.
Linda Luu and the staff were very professional and knowledgeable. Delivery was exceptional.
Linda Luu and the staff were very professional and knowledgeable. Delivery was exceptional.
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by Mbelk101
Feb 26, 2025 -
RBM of Alpharetta responded
Hello Valued Guest,
Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Linda ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. Our team is wishing you many miles of enjoyment!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Courteous, responsive sales and finance team.
Appreciate Shaeffer Cheek's assistance. Would recommend this dealer to anyone.
Appreciate Shaeffer Cheek's assistance. Would recommend this dealer to anyone.
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by SBinkley
Feb 26, 2025 -
RBM of Alpharetta responded
Hello Blinkley,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Shaeffer. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future!
Best wishes,
Your Friends and Family at RBM of Alpharetta
Jon was great.
Very professional and I appreciate all the follow up he continues to provide to make sure my experience remains positive.
Very professional and I appreciate all the follow up he continues to provide to make sure my experience remains positive.
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by jkimwl
Feb 21, 2025 -
RBM of Alpharetta responded
Hello Valued Guest,
Your kind words mean the world to us! Jon is truly dedicated to providing top-notch service, and we're so grateful for your visit. We can't wait to assist you again in the future!
Warm Wishes,
Your Friends at RBM of Alpharetta