Lindsay Oppliger

My experience is always great at the Infuniti dealership Fast friendly staff very thirough service Love the car wash Fast friendly staff very thirough service Love the car wash More

by kirk.hansen Verified Customer Verified Customer

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Did a very nice job of listening to my needs and addressing them. Handled the closing and got me on my way addressing them. Handled the closing and got me on my way More

by jhynekfm53 Verified Customer Verified Customer

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Fender issue on 2024 QX60 unresolved despite car being kept for most of day. Ultimately, seems to be an Infiniti Corporate issue due to manufacturer defect that causes fender to keep coming unattached fro kept for most of day. Ultimately, seems to be an Infiniti Corporate issue due to manufacturer defect that causes fender to keep coming unattached from body. With that said, the local rep has not gotten back to me in 2* weeks with a solution to the problem. More

by jmahnke7 Verified Customer Verified Customer

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Friendly and clean up my car nicely. Appreciate the loaner car if needed and the waiting area. Appreciate the loaner car if needed and the waiting area. More

by angie.grojean Verified Customer Verified Customer

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Love the service and the waiting time was ok,I will always recommend infinity shop for repair to friends always recommend infinity shop for repair to friends More

by hyato2002 Verified Customer Verified Customer

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The best! They are always responsive and helpful. They are not pushy at all! Great dealership. They are always responsive and helpful. They are not pushy at all! Great dealership. More

by r-ramm Verified Customer Verified Customer

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Checkup was not reviewed with me, and when looking at it I noticed it said I needed an air filter. Unsure why this was not reviewed so could be replaced at the time. I noticed it said I needed an air filter. Unsure why this was not reviewed so could be replaced at the time. More

by robertmccauley2 Verified Customer Verified Customer

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Great service. I enjoyed my appointment. It went smooth and also went well. Will be back I enjoyed my appointment. It went smooth and also went well. Will be back More

by celticscowboys2 Verified Customer Verified Customer

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Dealer has provided no service to me, and they keep emailing. Get it right and confirm email. emailing. Get it right and confirm email. More

by Not your customer Verified Customer Verified Customer

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I felt completely rushed, like I had to make a decision and take the car with me that day. They made us stay for more than 5 hours to get paperwork done even though we kept saying we had someplace to go. T and take the car with me that day. They made us stay for more than 5 hours to get paperwork done even though we kept saying we had someplace to go. This caused problems for us. We should have said we don't have time for this, we will have to come back and left. The finance guy was clearly not prepared, as it took forever to get through the paperwork, Only to find out several days later that some paperwork was missing, and they had to send someone to my house to have it signed, while other paperwork was incorrect and had to be resigned. So, we had to spend more of our time on this. Very unprofessional in my opinion. The car was not ready for us to take. All they did is run it through the car wash, they did not detail it. I had to point out to several different people how dirty the inside was. They told me I could bring it back on Monday so they could detail it. Then on Monday, they said they didn't have a car to loan ne so they could come pick up the car. Tuesday they came and picked up the car. We went to get it after work on Tuesday. Although they did vacuum the car, and rewash it, I could have done a better job of detailing it, and I am not a professional dealership. Also, my Oakley sunglasses were missing from the car. They eventually found them more that 24 hours later, but this just added to this whole bad experience. I really feel like it was the end of the month and they just needed to get this deal closed and us out the door that day. I do have to say that when we came back to pick up the car on the Tuesday, we spoke to Jose and he was very helpful and told us many things about the car that our salesman hadn't. He spent al ot of time explaining things and showing us different things, and did not make us feel rushed at all. More

by knightlori1866 Verified Customer Verified Customer

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