Linda Gonzalez | Page 6

Staff with lack of customer care profile and lacking in responses. Needed much follow up via phone and when on site, left me unattended waiting for proper paperwork and docs. responses. Needed much follow up via phone and when on site, left me unattended waiting for proper paperwork and docs. More

by smilverman Verified Customer Verified Customer

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Best service there is, keep doing the same work your doing now, no complaints from me doing now, no complaints from me More

by LeoQ Verified Customer Verified Customer

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I made an appointment regarding a brake issue. They were waiting for me and checked everything out. They said that the car would need some work but not urgent to get it done immediately. They were waiting for me and checked everything out. They said that the car would need some work but not urgent to get it done immediately. Low pressure is the way to sell me, they allowed me to be part of the inspection and explained everything thoroughly…..I’ll be going back to have the work done in December. More

by Miles Verified Customer Verified Customer

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GREAT EXPERIENCE NICE SERVICE EVERYBODY WAS NICE I’m always going to bring my car there for service always going to bring my car there for service More

by Adlermompremier1 Verified Customer Verified Customer

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The worst experience I have ever had with one of the workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up a week after I left it at 5pm. I went at 5.30pm and guess what, my car was not even ready for pick up. Management is non existent, do not expect to hear back from ANYONE let alone management EVER. Someone else ended up helping me out and that man seemed embarrassed of how I had been treated. When they finally advised my car was ready I went to go pick it up and they could not find the paperwork nor my keys. Very unprofessional working people and management is truly non existent. The people on the phone lines are not allowed to transfer calls so if you leave a VM do not expect to ever hear back from them. What a shame. Only one worker out of all of them I dealt with was worth my time. Very disappointing. Jorge Alpizar is the main reason I will be returning for ANY service at this location. He took over my case in a very correct and professional way and apologized for something he did not even have to. He’s the one to go to if you ever end up in this place! More

by Samantha Kaufer Verified Customer Verified Customer

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The men in service dept were great. Very accommodating and respectful I had an oil chg and they were very nice. Very accommodating and respectful I had an oil chg and they were very nice. More

by SEAHAWK215 Verified Customer Verified Customer

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Staff is friendly and welcoming. This appointment went well. Oil change shouldve been free in my opinion as a lessee with only 17k milage and a year left on lease. Topic for another This appointment went well. Oil change shouldve been free in my opinion as a lessee with only 17k milage and a year left on lease. Topic for another day. More

by Matt Wells Verified Customer Verified Customer

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Excellent service and great dealership. Always quick to help and solve any concerns I have. Always quick to help and solve any concerns I have. More

by jmdemere Verified Customer Verified Customer

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My new vehicle was damaged during its 1st oil change. We contacted the dealership managers several times and none of them returned our calls or reviewed the security footage that would have showed this i We contacted the dealership managers several times and none of them returned our calls or reviewed the security footage that would have showed this incident. More

by JC Verified Customer Verified Customer

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excellent attention y rapida recomendados 100 todos alli te hacen sentir comodos organizados y piuntuales te hacen sentir comodos organizados y piuntuales More

by MILAGROS256 Verified Customer Verified Customer

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