Lincoln Elston
Lincoln Elston at Germain Toyota of Columbus

Lincoln Elston

New Car Sales Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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62 Reviews

My name is Lincoln Elston, New Car Sales Manager at Germain Toyota of Columbus. Having started in the automotive industry in 2011 I joined the Germain team in 2016. My goals for assisting our guests are simple, I believe in treating every customer like family with gratitude and respect. Born and raised in West Jefferson I love how close our community is. My wife Holly and I have 2 girls Emeri & Maklynn and 2 Golden Retriever's Reggie & Darby. When I’m away from the dealership I enjoy spending time with my family and friends. My favorite Toyota is the 4Runner, it is my idea of the perfect family vehicle!

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62 Reviews

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Specialties & Trainings

Certificate of Finance

Finance Training at Smart Dealer University

62 Reviews of Lincoln Elston

March 20, 2021

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Employee Rating

Terrible experience with this dealer from the start, I inquired to lease a Tacoma online and received replies from Elston and Amanda. After a couple exchanges they agreed to match a deal from another deal More

by reenendete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Amanda Lobach, Buddy Travis

Mar 30, 2021

Germain Toyota of Columbus responded

We apologize that your experience was not the quality experience you deserve and that the vehicle of interest was traded prior to it being earmarked for you. Unfortunately, this was not properly relayed to you and we have tried reaching out to personally apologize and explain this situation to you. If you would like to discuss this matter further, please contact our General Sales Manager Buddy Travis at 614-383-5239. Best Regards, D’Lacy Stith General Manager

December 01, 2020

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I loved working with Jared. He was wonderful. He made sure I had no doubts and I was 100% sure about my purchase. A no pressure saleman was nice! Everyone went above and beyond to make sure we were happy More

by CHRISY_OU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Merriman

Dec 02, 2020

Germain Toyota of Columbus responded

Chrisy, Hearing that you had a stellar experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come! Best Regards, Rich Newsome General Manager

November 24, 2020

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Germain Toyota is a professional environment, the building is clean and their service was efficient and timely. The people are friendly and courteous and make doing business a pleasure. More

by Tony5574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis, Teresa Wilson , Luke Eastwood, Omar Jackson, D'Lacy Stith

Nov 25, 2020

Germain Toyota of Columbus responded

Tony, Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

November 20, 2020

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Germain toyota team moves fast and does what they say. They had best price for Toyota Sienna in Columbus and I'll be back for more business in the future! More

by valentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Germain Toyota of Columbus responded

We would like to thank you for your recommendations and for this 5-Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Toyota with only the best there is to offer. Best Regards, Rich Newsome General Manager

October 05, 2020

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Employee Rating

The car buying experience went well. I was really surprise that there was no confusion everything went smoothly. Omar will always be my sales person as long as he is there. Good job. More

by Silverfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Jackson, Ryan Laymon

Oct 06, 2020

Germain Toyota of Columbus responded

Thank you for taking the time to leave Omar this positive feedback. We are thrilled to know you enjoyed working with him and that he has earned your trust and future business. Best Regards, Rich Newsome General Manager

September 22, 2020

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Each person I was introduced to was a professional. AJ, my Sales Consultant, Lincoln, the Sales Manager and Heather, the Finance Manager were all pleasant and a pleasure to work with. Additionally, Jared a More

by RANDYPEMBERTON
Recommend Dealer
Yes

Other Employees Tagged: AJ Castin, Jared Merriman , Heather Romine

Sep 23, 2020

Germain Toyota of Columbus responded

We appreciate you sharing your overall quality experience. Our entire team is dedicated to ensuring your complete satisfaction. Enjoy the road in your new Toyota and if you need anything please let us know as we are here to support you throughout your ownership. Best Regards, Rich Newsome General Manager

September 09, 2020

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Employee Rating

Great experience. The dealership was able to bring in a car from another dealership that had the exact options I was looking for. Would buy there again. More

by PamK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Jackson

Sep 10, 2020

Germain Toyota of Columbus responded

Pam, We are happy to hear that you got exactly what you wanted out of your experience with us at Germain Toyota. We wish you safe travels, and look forward to seeing you again soon! Best Regards, Rich Newsome General Manager

September 01, 2020

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I have been a Toyota customer for almost 5 years and the customer service gets better every time! Ty, Lincoln, and Tom got me a great deal on my new car! I recommend them to everyone. More

by SHAVONNA614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lombardo , Tyrique Smalls

Sep 02, 2020

Germain Toyota of Columbus responded

Your continued business and loyalty to Germain and Toyota means so much to us all. We are thrilled to know you are pleased with the deal you received and know you will love your new Toyota. Best Regards, Rich Newsome General Manager

June 30, 2020

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Employee Rating

Excellent experience, best pricing I could find Very happy with my overall experience. I drove up from Cincinnati to buy a Tundra as none of the local dealerships near me could come close to this p More

by James Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis , Amanda Lobach

Jul 01, 2020

Germain Toyota of Columbus responded

James, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Amanda helped to make your experience such a positive one. Best Regards, Rich Newsome General Manager

June 20, 2020

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Employee Rating

I LOVE TY! He was so helpful and super fun & easy to work with. We looked at a few other dealers but Ty, Lincoln, Buddy, and Heather got us the best price & had the best service! Everyone was super helpful a More

by allisonm
Recommend Dealer
Yes

Other Employees Tagged: Heather Romine, Tyrique Smalls, Buddy Travis

Jun 22, 2020

Germain Toyota of Columbus responded

We know you will enjoy the ownership of your new Toyota. Ty and our team will be here to assist if you need anything. Best Regards, Rich Newsome General Manager

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