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Lexi Montero
Lexi Montero at Sands Chrysler Jeep Dodge RAM

Lexi Montero | Page 12

Service Advisor

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

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4.6
171 Reviews
4.6

171 Reviews

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171 Reviews of Lexi Montero

April 04, 2025

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Employee Rating

Easy to schedule, great communication during the service, easy pick up experience and nice people to deal with. More

by gheft20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

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Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for the fantastic feedback! We're so glad to hear that scheduling was easy, communication was clear throughout, and your pick-up experience was smooth. It’s always our goal to make service visits as convenient and stress-free as possible, and it’s great to know our team delivered. We truly appreciate your kind words and look forward to serving you again! Thank you, Dave LaBar General Manager

April 03, 2025

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Employee Rating

All of the employees at Sands are pleasant and easy to work with. The service department is awesome!! More

by harrox1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Buck, Amy Mansfield, Anthony Dizenzo, Karla Stark, Jim Martine , Dustin Balliet, Andrew Devine, Ray McKnight

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Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re so glad to hear that your experience with the entire Sands team was a positive one—and that our service department stood out. We take pride in creating a friendly, hassle-free environment, and it’s great to know that came through in your visit. We appreciate your support and look forward to helping you again in the future! All the best, Dave LaBar General Manager

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re so glad to hear that your experience with the entire Sands team was a positive one—and that our service department stood out. We take pride in creating a friendly, hassle-free environment, and it’s great to know that came through in your visit. We appreciate your support and look forward to helping you again in the future! All the best, Dave LaBar General Manager

April 03, 2025

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Employee Rating

just a great job as usual from the sands team as usual would give 10 stars if i could love the service department there More

by Robertvendetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield , Ray McKnight

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Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

HI Robert, We are so happy to hear your service experience was great! Thank you for the kind words and see you at your next service. Thank you, Dave LaBar General Manager

March 26, 2025

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Employee Rating

Work requested was done in a timely manner and everyone was friendly as usual no problems More

by kdschnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Sands Chrysler Jeep Dodge RAM responded

kdschnell, Thank you for your great review! We're happy to hear that the work was completed on time and that our team provided friendly service as always. It's our goal to make every visit smooth and enjoyable. We appreciate your feedback and look forward to serving you again in the future!

March 24, 2025

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Employee Rating

awesome service from staff as usual. However, I only wanted an oil change and had to wait 90 minutes. I thought there was an express service??? More

by ivanorrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Sands Chrysler Jeep Dodge RAM responded

ivanorrego, Thank you for your feedback! We’re happy to hear you received great service, but I apologize for the wait. We do strive to provide quick and efficient service, and I’ll make sure to look into the express service process to improve wait times. We appreciate your patience and value your continued trust!

March 24, 2025

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Employee Rating

Easy to make appointments, work done in a timely manner, people always nice and courteous. More

by wwest2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

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Mar 25, 2025

Sands Chrysler Jeep Dodge RAM responded

wwest2001, Thank you for your wonderful review! We’re glad to hear that scheduling was easy, the work was done efficiently, and that our team provided friendly and courteous service. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!

March 24, 2025

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Employee Rating

Great experience and very nice people! Got my truck in and out in less than 45 minutes More

by ddcast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield , Ray McKnight

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Mar 25, 2025

Sands Chrysler Jeep Dodge RAM responded

ddcast1, Thank you for your great review! We’re so glad to hear you had a positive experience with us and that we were able to get your truck in and out quickly. We strive to provide efficient and friendly service, and we truly appreciate your feedback. We look forward to serving you again soon!

March 21, 2025

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Employee Rating

Told one thing and got a different answer long time waiting for service and get a answer More

by winterbruce9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Muller

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March 21, 2025

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Employee Rating

Quick to schedule appointments, they listen to problems and fix the issue efficiently. Thank you! More

by gheft20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

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Mar 24, 2025

Sands Chrysler Jeep Dodge RAM responded

gheft20, Thank you for your fantastic review! We're glad to hear that scheduling was quick and that our team listened to your concerns and efficiently addressed the issue. We always aim for a smooth experience and appreciate your feedback. We look forward to assisting you again in the future!

March 20, 2025

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Employee Rating

I always have a pleasant experience when dealing with the service department. Will continue dealing with them More

by robertallem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield , Ray McKnight

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Mar 21, 2025

Sands Chrysler Jeep Dodge RAM responded

Robert Allem, Thank you for your great feedback! We're thrilled to hear that you consistently have a pleasant experience with our service department. We truly value your loyalty and appreciate your trust in us. We look forward to continuing to serve you and ensuring your satisfaction for years to come!

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