Lexi Montero | Page 10

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your recent experience with our Service Department regarding the wait time that you encountered, the recurring matter of the HVAC system in your vehicle, as well as the cost associated with the repairs of your vehicle. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Sands Chrysler Jeep Dodge RAM responded

Hello Patti, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your recent experience with our Service Department regarding the level of customer care that you encountered when inquiring about the matter of recall repair in relation to the clutch of your vehicle. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Sands Chrysler Jeep Dodge RAM responded

Hello, Customer satisfaction is important to us, and we’re glad to read that our Service Team has previously delivered exceptional service. However, I’d appreciate the opportunity to speak with you about your most recent visit regarding the level of communication, the time taken to diagnose your vehicle, and the estimate you received. Please email me your preferred contact information so we can discuss this at your earliest convenience. Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Sands Chrysler Jeep Dodge RAM responded

Hi, Thank you for your continued support and kind words! We're thrilled to hear that you consistently have a great experience with us. Providing top-notch service every time is what we strive for, and it means so much to know we're meeting that standard for you. We truly appreciate your loyalty and look forward to serving you again soon! Thank you, Dave LaBar General Manager

Sands Chrysler Jeep Dodge RAM responded

Hi Andrew, Thank you for your kind words and five-star rating! We're so glad to hear that your service experience was smooth and that your questions were answered promptly and accurately. Providing clear, helpful support is always a priority for us, and we’re happy to know she made your visit easy. We appreciate you choosing us and look forward to serving you again! Thank you, Dave LaBar General Manager

Sands Chrysler Jeep Dodge RAM responded

Hi, Thank you so much for your kind words and five-star rating! We're glad to hear that your service visit was both efficient and informative. Our team works hard to ensure that vehicles are taken care of promptly while keeping our customers fully updated throughout the process. We're also happy you enjoyed the pleasant atmosphere—creating a comfortable and welcoming environment is just as important to us as the quality of our work. We truly appreciate your feedback and look forward to seeing you again! Thank you, Dave LaBar General Manager

Sands Chrysler Jeep Dodge RAM responded

Hi Chris, Thank you so much for your kind words! We're thrilled to hear that you found our team to be helpful, knowledgeable, and professional. It's our goal to make every visit as smooth and stress-free as possible, and we’re glad to know you felt supported every step of the way. Our staff takes pride in being both friendly and efficient, and your feedback truly means a lot to us. If there's anything more we can do for you in the future, please don’t hesitate to reach out—we’re always happy to help. Thank you, Dave LaBar General Manager

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for taking the time to share your experience with our service department! We’re so pleased to hear that we were able to get you in for service promptly and that our service advisors provided the professionalism and courtesy you deserve. Providing timely, respectful, and high-quality service is something we take great pride in, and it's wonderful to know our team delivered on that promise. If there's anything else we can assist you with in the future, please don't hesitate to reach out—we're always here to help. Thank you, Dave LaBar General Manager

Sands Chrysler Jeep Dodge RAM responded

Hi RubiconRob, Thank you so much for your kind words and five-star rating! We're thrilled to hear that you've had such positive experiences with Amy. Her knowledge, courtesy, and helpfulness truly make a difference, and we’ll be sure to pass along your compliments. We look forward to welcoming you back and appreciate your recommendation! Thank you, Dave LaBar General Manager

Sands Chrysler Jeep Dodge RAM responded

Hi Roland, We're so happy to hear that you had a great experience with our service and administrative team! We really appreciate the five-star rating. Providing excellent customer service is very important to us and we're glad that was reflected during your visit. Please don't hesitate to reach out if you need anything else. Have a great day! Thank you, Dave LaBar General Manager