Lester Cochran
Lester Cochran at Autonation Subaru Carlsbad

Lester Cochran | Page 6

Service Advisor

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

Contact Me
not yet
rated
109 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

25 yrs, 6 mos

not yet
rated

109 Reviews

Write a Review

109 Reviews of Lester Cochran

October 21, 2022

Dealership Rating
Employee Rating

They are very good and efficient. Supervisor very nice and friendly to the customer. Thank you More

by ARTHUR_H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2022

Dealership Rating
Employee Rating

Erik Lopez was a cocky xxxxxxx. He yelled at me to move my car when I was blocked by another vehicle and I felt it was unsafe to move forward without scratching my door. Then he More

by MROCHE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Armando Rodrigues , Erik Lopez

October 08, 2022

Dealership Rating
Employee Rating

I had a very long wait even though I had an appointment ahead of time. I bought at Subaru because of their high safety rating. At my service, I was told that I needed new tires. I only have 15,000 miles More

by DSL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 06, 2022

Dealership Rating
Employee Rating

Got a tire rotation and 2 days later my tire pressure light is warning me that my tires are low. Don’t you check and fill tires after rotation? More

by TERRYCMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 06, 2022

Autonation Subaru Carlsbad responded

Sorry about that, usually the light would have been on the same day. If you would like we can check it out for you.

Oct 06, 2022

TERRYCMOORE responded

I just drove straight home so it’s possible the light was on … the point is, why are the tires showing low pressure when they should have been checked and filled after rotation?? Now I have to make another trip to add air.

October 05, 2022

Dealership Rating
Employee Rating

I think as far as car dealership goes they're probably about average. You pay way more than you should for the labor. The communication is adequate. In general if I can find anyone else who can do the wor More

by JENIDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez

October 05, 2022

Dealership Rating
Employee Rating

Easy. Great service. Quick response and the looked into a warranty for my part that needed replaced More

by DPOLINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 04, 2022

Dealership Rating
Employee Rating

my car needs service I only come to Bob Baker. The reps are knowledgeable and friendly. More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez

October 03, 2022

Dealership Rating
Employee Rating

Didn’t pressure me for extra work. Decent waiting room. Finished work in timely fashion. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 23, 2022

Dealership Rating
Employee Rating

They serviced the car appropriately. But I could not get a hold of someone in the service area. The car was held over several days as the service agent would not Answer the phone or get More

by BRITTANYCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 04, 2022

Autonation Subaru Carlsbad responded

Sorry Brittney, I have spoke to your advisor about this. Norman

September 13, 2022

Dealership Rating
Employee Rating

Work with what I needed and completed the job in less then 24 hrs, very good service. More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Autonation Subaru Carlsbad responded

Thanks for the five stars, Brian! We hope to see you back! -Bob Baker Subaru

...
6
...

Dealership Inventory (488 Vehicles)

used 2023 Subaru Forester car, priced at $25,633
2023 Subaru Forester
used
Horizon Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek Hybrid car, priced at $35,332
2026 Subaru Crosstrek Hybrid
new
Ice Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $30,973
2026 Subaru Crosstrek
new
Ice Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Forester car, priced at $38,901
2026 Subaru Forester
new
Magnetite Gray Metal exterior
Automatic
All-wheel Drive
used 2023 Subaru Ascent car, priced at $31,959
2023 Subaru Ascent
used
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $34,201
2026 Subaru Crosstrek
new
Crystal Black Silica exterior
Automatic
All-wheel Drive