Leslie Puentes

Total time wasting. I receive a offer trough Capital One for one of the vehicles on this dealer $2500 cheaper than the price advertised on the Sunrise Ford website, I ca I receive a offer trough Capital One for one of the vehicles on this dealer $2500 cheaper than the price advertised on the Sunrise Ford website, I call the dealer to check the availability and Daisy Santiago told me the car it’s available to check and sale on the same day if I wanted and we scheduled an appointment for the same day at 1pm, I asked about the better price I get from Capital and she say the dealer will honor the Capital One price, after the call I receive another call, one message and one email all that just to confirm that I would go today to take a look at it and… surprise when we get at the dealer another salesperson told us the vehicle was not available because it had to be take to the bodyshop to fix small dings and scratches so we just walked away with our business to elsewhere so I it's better for them to waste people's time than close deals. Business run by lies have no future. More

Report | Print

We are Jim and Barbara Estright and we bought a 2017 Ford Edge SEL. It had a 2.0 four cylinder engine ECCO Boost. It was a beautiful white car in perfick condition. The whole process of buying this vehicle w Edge SEL. It had a 2.0 four cylinder engine ECCO Boost. It was a beautiful white car in perfick condition. The whole process of buying this vehicle was as easy as possible. EVERONE there a Sunrise Ford were nice and very intent in giving us the best deal, which they did. However, the Edge was not so perfect. Problems came up and not just one but many. It was a real lemon. We only had the car for a week. We could not drive the Edge at all in the end. Now here is the real story of Sunrise Ford. They didn't blink an eye. They took the car back without a word. They undid all the paperwork Refunded all money and put us in another Edge, same year and fully equipped Edge Sport. Same white and loaded. We have never experienced such exceptional care and devotion to satisfying their customers. This is a premier dealership at what they do. Our salesman Mark Powell, aka "Coach", was like a long-lost friend. I would recommend this dealership to anybody looking to buy a new OR used vehicle. They are really the best. More

Report | Print

Worst dealership and service waited 3 hours they couldn’t fined my keys and bought 2020 Ford Explorer junk Ford F-150 put it in park and the truck took of and crashed against a brick wall with family in it d fined my keys and bought 2020 Ford Explorer junk Ford F-150 put it in park and the truck took of and crashed against a brick wall with family in it don’t buy Cars from this dealership bed attitude don’t treat you like you should More

Report | Print

Excellent service and they always make sure everything is in good condition before they give me my truck back, keep up the good work and always be there. in good condition before they give me my truck back, keep up the good work and always be there. More

Report | Print

Poor customer service no one answers there phone bad Communication slow Turn around you had my suv Sense March 17 it's May 28 just sad Communication slow Turn around you had my suv Sense March 17 it's May 28 just sad More

Report | Print

I had a great experience at Sunrise Ford when I shopped for my new car. The sales team and managers went out of their way to help me find the exact car I was looking for. It took a few days but they found for my new car. The sales team and managers went out of their way to help me find the exact car I was looking for. It took a few days but they found it and it’s perfect. The management team also worked with me on getting the price down to an amount I felt was a great deal and what I was comfortable with. More

Report | Print

I always use Sunrise Ford. The staff is friendly and professional. They do the job right and keep you well informed. Ask for Josue Martinez, he will take care of you . professional. They do the job right and keep you well informed. Ask for Josue Martinez, he will take care of you . More

Report | Print

The Staff is friendly and knowledgeable. They treat customers with respect and do not try to oversell unnecessary products or services. I would definitely recommend Sunrise. customers with respect and do not try to oversell unnecessary products or services. I would definitely recommend Sunrise. More

Report | Print

I was treated well and the staff was very professional. I would definitely recommend friends and family to the dealership. I appreciate the time and effort . would definitely recommend friends and family to the dealership. I appreciate the time and effort . More

Report | Print