Leslie Mercado-Sanchez
Leslie Mercado-Sanchez at Liberty Honda
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Leslie Mercado-Sanchez

Service Cashier

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of Leslie Mercado-Sanchez

November 12, 2024

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I was really happy with how my service turned out as well as the speed of it More

by Tobin
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Recommend Dealer
Yes
Nov 13, 2024

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

November 09, 2024

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Everyone was polite. Everything was explained well as to what's being done. Waiting area well equipped. They also washed my car. More

by APPIATUL
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Recommend Dealer
Yes
Nov 10, 2024

Liberty Honda responded

Thank you for taking the time to leave us a five-star rating. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 08, 2024

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Vehicle was not repair properly. After driving the vehicle for about 100 miles, I had the same issues. Had to get someone else to look at the car. The dealer also damaged one of my f More

by MICHAEL.A.VERNON1
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Recommend Dealer
No
Nov 13, 2024

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 07, 2024

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Hi, thank you for fixing our break tail lights that were forever on and not working upon break appplied. But after the service now our sensors are not working when we reverse the car or when the car is clos More

by mgandan665
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Recommend Dealer
No
Nov 13, 2024

Liberty Honda responded

We're sorry to hear about your experience. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 06, 2024

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It was excellent service. They did it way before the estimated time. Really happy with the service More

by Anupam Saha
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Recommend Dealer
Yes
Nov 10, 2024

Liberty Honda responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Liberty Honda.

November 05, 2024

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I received great service and timely communication with my Honda easy care warranty service from my agent. More

by JDAJ1991
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Recommend Dealer
Yes
Nov 06, 2024

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

November 05, 2024

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I received outstanding service on my Honda automobile from Chloe and the entire staff of the maintenance department More

by Gerald F Murphy
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Recommend Dealer
Yes
Nov 06, 2024

Liberty Honda responded

Thank you for the kind words for Chloe and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 05, 2024

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My friend and I bought two cars, they supposedly sold us a brand new car, it was a 2022 model, one of our cars had a mouse nest under the dashboard, and mine had an engine problem. I don't know what kind of More

by nusretti deli
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Workmanship
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Recommend Dealer
No
Nov 09, 2024

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 29, 2024

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Overall Liberty Honda provides good service and their integrity continues to be in the forefront. More

by CLHAYLE
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Recommend Dealer
Yes
Oct 29, 2024

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 28, 2024

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Clean, attentive to detail and well run. I would recommend this dealership to any prospective buyer. More

by Scott Beisiegel
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte

Oct 29, 2024

Liberty Honda responded

Scott, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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