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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
586 Reviews
4.9

586 Reviews

Write a Review

Dealership Experience

24 yrs, 9 mos

586 Reviews of Leslie Hurst

February 04, 2025

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Employee Rating

Always up front good turn around time alittle expensive but the service is good thanks More

by Langslawncare99
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Recommend Dealer
Yes
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Feb 05, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We're glad to hear that you’re happy with the service and turnaround time. We understand that cost can be a concern, but we’re committed to providing high-quality work that’s worth the investment. We appreciate your business and look forward to continuing to serve you!

February 02, 2025

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Excellent in all aspects I was extremely happy with the service I received on my vehicle. Also have been very happy with the purchase of my vehicle. I highly recommend Faulkner GMC. More

by ADLUHY
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Feb 04, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We're so glad to hear that you’ve been happy with both your vehicle purchase and the service you’ve received. It means a lot to us that you would recommend Faulkner GMC based on your experience. We truly appreciate your business and look forward to assisting you again in the future!

February 02, 2025

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We were very happy with the entire service department. Leslie was very helpful and kind. More

by Big E
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Yes
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Feb 04, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 30, 2025

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Leslie always ih helpful and explains everything. She even took pictures of my worn tires More

by PHILIPAULD
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Yes
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Jan 31, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear Leslie provided excellent service and took the time to explain everything to you. It's great that she went the extra mile by showing you pictures of your worn tires. We really appreciate your trust and look forward to assisting you again in the future!

January 29, 2025

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Very good service. Communication is awesome. I like how they send videos of them working on my vehicle and gives me an update on what is going on. More

by DONNAJ037
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Jan 29, 2025

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Donna! Please let us know if we can do anything else to help!

January 26, 2025

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I always feel confident leaving my car in Faulkner’s hands. They know their stuff! More

by mccluskey_patbob
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Recommend Dealer
Yes
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Jan 28, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome review! We’re so glad to hear that you feel confident leaving your car with us. Our team takes pride in knowing our stuff and providing you with the best service possible. We appreciate your trust and look forward to assisting you again soon!

January 26, 2025

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The staff was friendly, the service was fast and efficient, and it was reasonably priced. More

by GLAM1964MR
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

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Jan 28, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We're so glad to hear that our friendly staff and efficient service made your experience positive. We always strive to offer fair pricing, so it's great to know you were happy with that as well. We appreciate your feedback and look forward to serving you again!

January 22, 2025

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Quick and efficient despite lousy weather conditions it didn’t fill washer solvent Although not a big problem More

by SOCREF6211
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Recommend Dealer
Yes
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Jan 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your review! We’re glad to hear that the service was quick and efficient despite the weather. We apologize for the oversight with the washer solvent, and we appreciate you bringing it to our attention. If there’s anything else we can assist with, don’t hesitate to let us know!

January 18, 2025

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Great Customer Service and support in every department. Will always come to this dealership for my Acadia Denali, I believe my lease will be up soon. Loyal customer for over 10 years and counting. More

by Baleria L Alston-Williams
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Recommend Dealer
Yes
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Jan 20, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Baleria! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 18, 2025

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Kudo's to Leslie Hurst for all that she does and continue to do! During my most recent visit I was in to have a vehicle looked over and both Leslie and Service Tech Mike Joseph provided a complete and thoro More

by AJ
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Recommend Dealer
Yes
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Jan 20, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the kind words, AJ! We’re thrilled to hear about your positive experience with Leslie and Mike. It’s wonderful to know that their professionalism and thoroughness left such a great impression on you. We truly value your loyalty and appreciate you taking the time to share your experience. We look forward to continuing to provide you with excellent service in the future!

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