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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
452 Reviews
4.9

452 Reviews

Write a Review

Dealership Experience

24 yrs, 1 mo

452 Reviews of Leslie Hurst

June 19, 2024

Dealership Rating
Employee Rating

LUIS DOES AN EXCELLANT JOB. HE IS HELPFUL & ANSWERS ALL SERVICE QUESTIONS CLEARLY. I TRUST HIS JUDGENENT & RECOMMENDATIONS FOR SERVICE WORK. More

by GSHERUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Jun 24, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Gsheruda! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 19, 2024

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Employee Rating

Needed a new torque converter and work was done to my satisfaction. The tech who did trouble shooting did great job. More

by SHELBELLDANIEL
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Jun 24, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Daniel! We're always here to help if anything else comes up!

June 18, 2024

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Employee Rating

Leslie was very professional and courteous. She was extremely helpful and I would definitely deal with her my next visit. More

by DCJCRCMC
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Recommend Dealer
Yes
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Jun 19, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Dcjcrcmc! We're always here to help if anything else comes up!

June 15, 2024

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Employee Rating

Needed transmission work done. New torque converter was installed and vehicle is running fine. Two year warranty on part. More

by SHELBELLDANIEL
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 14, 2024

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Employee Rating

Service is always smooth and easy for the customer. We’ve never encountered an issue. More

by BUCHHA90
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visits.

June 14, 2024

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Employee Rating

I have been treated kindly at this dealership for many years and Leslie is always great to accommodate my need. I only wish I could get a part I’ve waiting for since July 2023. Please help. Thank yo More

by MACBRICE
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Recommend Dealer
Yes
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Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the review regarding our service department, Macbrice. Please reach out to our team at (610) 492-7109 as they will be able to help you further with your part.

June 13, 2024

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Employee Rating

I had a 9:45 appointment for an oil change and didn't get my car back until 11:58am. More

by D4ANDERS
Service Time
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Recommend Dealer
No
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June 11, 2024

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Employee Rating

Leslie was a great help with my service appointment. I told her I was going to wait for my repair to be done and she made sure it was taken care of. Thank you again. Besides the wait , it went well More

by BERRYVONG666
Recommend Dealer
Yes
Helpful
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Jun 11, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Berryvong! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 11, 2024

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Employee Rating

Problem not resolved by dealer or GM. May go buy a vehicle from another manufacturer More

by EBJIMMYG
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernard Gunn

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June 07, 2024

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Employee Rating

Dealer is always easy to schedule with and get needed /routine work done. Thank you More

by 34amandam
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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