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Leonardo Barbosa
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23 Reviews
23 Reviews
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23 Reviews of Leonardo Barbosa
May 13, 2025
I was glad the service didn’t take too long. Vanessa, the new service advisor, kept me up to date continually with the progress of the services. Vanessa, the new service advisor, kept me up to date continually with the progress of the services. More
by Etanner118
Verified CustomerOther Employees Tagged: David Hensley, Robert Burns
May 10, 2025
Made appointment for oil change and was welcomed as I arrived, mechanic technician kept me updated on any issues,was out of dealership a little over an hour...I really appreciate appts.walk- ins are drea arrived, mechanic technician kept me updated on any issues,was out of dealership a little over an hour...I really appreciate appts.walk- ins are dreadful!!! I've been coming to Clay Cooley for some time now,and wouldn't go anywhere else 👍👍to this location.. More
by maryka11804
January 30, 2025
The buying experience was totally awesome. Didn’t take long to test drive and purchase the vehicle. Didn’t take long to test drive and purchase the vehicle. More
by donniemcdonald778@yahoo.com
Other Employees Tagged: Floyd McGriff, Jonathan Weinberg, Jonathan Rosales, Charles English Jr., John Osuji, Juan Gonzalez, Pa Jallow, Richard Jones, Jordan Benjamin
January 08, 2025
Excellent service providing detailed information about the Honda 2020 CRV we purchased! Very excited about the new purchase! the Honda 2020 CRV we purchased! Very excited about the new purchase! More
by MARY.ERNIE
Other Employees Tagged: Charles English Jr., Jonathan Whitaker, Juan Gonzalez, Pa Jallow, James Sheppard, Jordan Benjamin, Jonathan Swanson , Alexis Rosales, David Washington
December 21, 2024
Excellent service and very honest. I strongly recommend them to anyone who needs a vehicle. I strongly recommend them to anyone who needs a vehicle. More
by daddymooo
Other Employees Tagged: Floyd McGriff, Charles English Jr., Juan Gonzalez, Pa Jallow, Marilyn Leyva, Richard Jones, Jordan Benjamin, Robert Burns , Justin Lines
November 14, 2024
O had a great dealer i was hoping that he could get us in two cars that would have been wonderful. I work at a hospital and my son had three kids we all live together so it hard with one car but he was tryin two cars that would have been wonderful. I work at a hospital and my son had three kids we all live together so it hard with one car but he was trying so hard More
by latanya.f72
Other Employees Tagged: Charles English Jr., Juan Gonzalez, Pa Jallow, Richard Jones, Jordan Benjamin , Khalid Aminzada, Albert Cota, Aliza Esparza, Georges Hikmet
November 10, 2024
I had a frustrating and questionable experience at Clay Cooley Nissan in Dallas. I called in the morning to confirm if a specific vehicle was available and, as expected with some disorganized dealerships, Cooley Nissan in Dallas. I called in the morning to confirm if a specific vehicle was available and, as expected with some disorganized dealerships, my info led to multiple calls from four different salespeople—clearly no coordination on their end. After confirming the car was there, I drove 45 minutes and gave a heads-up as requested, but when I arrived, I was left waiting. When they finally brought the car out, it wasn't even the one I requested, and no one bothered to tell me! It felt dishonest that they switched vehicles without saying a word. After asking, they brought out their manager, Wayne, who told me the car I originally inquired about wasn’t even on-site and was being used by a director—with 2,500 more miles than they mentioned! At this point, I felt like my time had been completely wasted. I ended up settling for another car, but the process only got worse. After countless rounds of follow-ups, the sales team provided the finance team with inaccurate information about my personal details, the loan terms, the warranty, and the family plan. It felt absurd that such important details were being handled so poorly. Making the deal on Saturday and despite being told this was a priority, I didn’t close the deal until Tuesday. When I finally got the car, it had scuffs on the leather that they said would be removed, the maintenance lights were still on, and the interior hadn’t been detailed. To top it off, the salesperson drove on a toll road and left me responsible for the charges. It wasn’t about the money, but it added to the pile of frustrations. The final straw was trying to get help with the dash cam I paid for. I spent two hours getting tossed around on the phone, and Leo, who promised to call me back, never did. The only person who actually cared was Andrew. He took the time to walk me through everything and made sure I understood the features, going above and beyond to provide good customer service. Overall, the lack of transparency, poor communication, and questionable practices made this experience very disappointing. Andrew was the only bright spot in an otherwise chaotic and untrustworthy process. That said, I'd go back to any place Andrew works! More
by ALLY
October 28, 2024
I have been Dealing with Clay Cooley about 9 yrs now I like the Customer Service they will make sure that you understand everything about the car when about to purchase they don't let you leave without a like the Customer Service they will make sure that you understand everything about the car when about to purchase they don't let you leave without a purchase More
by RobertWhitfield9292
Other Employees Tagged: Jordan Benjamin , Khalid Aminzada
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