Leon Smith

Leon Smith and Matthew on the Sales Team did an excellent job working with me. They gave me all my options which helped me narrow down my search to the car that completely suit my needs. They explained in de job working with me. They gave me all my options which helped me narrow down my search to the car that completely suit my needs. They explained in details all the features, packages, trims available to me. Leon Smith was very polite, courteous and fun to work with. Matt was very knowledgeable , sharp and professional. I will definitely return as a happy customer/client even though I live almost 300 miles away from the dealership. More

Report | Print

When I first walked in and saw all these Mercedes Benz cars parked in the lobby it looked like a five-star hotel but for cars! I knew I was "far from home", and "not in my everyday environment", however v cars parked in the lobby it looked like a five-star hotel but for cars! I knew I was "far from home", and "not in my everyday environment", however visiting Mercedes Benz of Chicago was AND has been THE GREATEST CAR BUYING EXPERIENCE I have EVER HAD in my entire life! REAL TALK! I had ALWAYS thought that these high-end value dealerships were snooty and uppity but MAN WAS I 110% WRONG on the very contrary!!! Now even though I KNOW I can't afford a vehicle worth MORE THAN MY HOME, the treatment, the high level of respect and professionalism was absolutely STELLAR! I was silently ashamed at myself for initially thinking the way I did before visiting. The atmosphere there actually made me feel like a millionaire. Not that that is the most important thing in the world because it's not, but the level of attention and respect was second to none! From the receptionist greeting, to the sales associate, to the finance officer, to the final walk through and delivery, EVERYTHING was absolutely supreme! I wholeheartedly and HIGHLY RECOMMEND Mercedes Benz of Chicago 110%! And if you do get to visit ask for either Bryan Ward OR Leon Smith, two of the MOST wonderful salesmen you'll ever meet as well as very fine, honest and concerned individuals. If I can give them more than five stars I definitely would! Thank you Mercedes Benz of Chicago! 🌟🌟🌟🌟🌟+🌟🌟 More

Report | Print

Excellent service from my service representative, Mr. Juan Vargas. He did a great job, and I was very impressed. Juan Vargas. He did a great job, and I was very impressed. More

Report | Print

Andrea, sales, financing, GM, everyone encountered was great, best customer services. Dealer is very nice and clean. great, best customer services. Dealer is very nice and clean. More

Report | Print

Despite the process of purchasing a new vehicle usually being an arduous task, working with Obi made for a very positive sales experience. He listened to what I wanted in my next vehicle, held a quick ther being an arduous task, working with Obi made for a very positive sales experience. He listened to what I wanted in my next vehicle, held a quick therapy session with me when it was clear that I wasn’t going to be able to get the car I wanted purely from a price perspective and he went the extra mile to find and help me secure the car and color combination that suited me perfectly. Can’t wait to come back and work his nerves in a few years when my lease is up! More

Report | Print

Atanas has been a very accommodating Mercedes-Benz Sales Manager. My wife and I have been loyal customer’s of Mercedes Benz of Chicago since our first purchase of a 2003 MB SL500 in 2006. Through the years Manager. My wife and I have been loyal customer’s of Mercedes Benz of Chicago since our first purchase of a 2003 MB SL500 in 2006. Through the years we have purchased several wonderful automobiles including our first Sprinter for our company. It has been a pleasure working with Atanas' team of professionals, especially Valerie Ollar and Travis Yonn. We have never been disappointed with his unique and very special team of employees. They are all true professionals! We are thrilled with our new 2022 MB C300. More

Report | Print

I would only shop at Fletcher Jones. Great guys! I’ll be back soon to buy a S Class 6.3 AMG. Great guys! I’ll be back soon to buy a S Class 6.3 AMG. More

Report | Print

I bought two cars in three days and it was painless. Which should be impossible when you buy two cars in three days. Which should be impossible when you buy two cars in three days. More

Report | Print

Not a great experience he was very rude to me and my aunt. He basically told me on a build I made for a car I been waiting for since June 2021. It finally came in last week. Long story short he told me aunt. He basically told me on a build I made for a car I been waiting for since June 2021. It finally came in last week. Long story short he told me and my aunt we wasn’t gonna to pay what they paid for my build 30k over. Very arrogant and cocky. And I asked what is he gonna to do about it and he had this look like it was a joke because him and Bertin got the sale! My first experience was horrible between them too and I was referred to come in. That’s unacceptable how you treat a customer and don’t judge a book by its cover. That’s discrimination with a statement like that. And we never had a chance to even qualify for the car! More

Report | Print

Very smooth new vehicle purchase process with a very thorough salesmen and great servi e thorough salesmen and great servi e More

Report | Print