Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Leo Pena
Refer Me
113 Reviews
Languages Spoken
English
Spanish
113 Reviews
Write a Review
113 Reviews of Leo Pena
April 22, 2025
I Love my Escalade Sport but very disappointed in Vera My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the w My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the wheel. Pictures were obvious that this was done and I was advised to paint it After spending 100,000 plus i would never do this !!!!! Finally service agreed to replace the wheel The next oil change was scheduled and while I was driving to the appointment I get a phone call that my appointment was cancelled and they will not service my car I continue to get phone calls on selling me a new car but they will not service the car they sold me WHAT IS GOING ON WITH VERA ARE YOU GETTING TOOOO BIG ? Vera bad Oops very bad I believe when things happen own up take care of your customers and the cars you sell them CADILLAC TRIED TO RESOLVE KINDLY AND WAS IGNORED 3 TImes Then because they are independent of course they have the right to sell you a car and not service the car they sell you More
by checmom
Other Employees Tagged: Richard Gonzalez, Andre Clarke
February 09, 2025
Very good service in my Escaled 2024 Vera Cadillac Conrad is the best, very fast and efficient Conrad is the best, very fast and efficient More
by luewerton
Verified CustomerOther Employees Tagged: Richard Gonzalez, Jorge Morales, Jose Diaz, Gustavo Rodriguez, Carlos Rivera, Gabino Ramos, Ellen McGee, Joel Romero, Mario Diaz
January 15, 2025
Great service dept very knowledgeable service advisor Gio Rubio with great team work and great athmosfere. Rubio with great team work and great athmosfere. More
by PARTS009
Other Employees Tagged: Chris Cobos-Vera
December 15, 2024
The service center here rocks! They took very good care of me and my service agent went above and beyond to see that I was comfortable while waiting for my car They took very good care of me and my service agent went above and beyond to see that I was comfortable while waiting for my car More
by Ghartcaron
December 13, 2024
Words can’t express how many countless times Gus & Leo have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being covered by Gus’s leadership and customer service as well Leo’s knowledge literally make rotating these trucks manageable! They keep me going, literally! There’s no way I could maintain my fleet w superb excellence and in top shape of all my Escalades if it literally wasn’t for Rich (Vera Cadillac Superiority in Everything- Sales, Repairs, & Family like Mentality, his Customers Service for his clients and genuine love for his entire team) Gus (Genuine Customer Support, High Emotional Intelligence & Leadership) and Leo( Wickedly fast wit and know how w almost every model Cadillac) I wouldn’t be in business. Say what you want, for me hands down these guys have my back EVERY SINGLE TIME! Simply put, it’s Vera for me! More
by Robertbambo
Other Employees Tagged: Richard Gonzalez, Gustavo Rodriguez
November 18, 2024
The people are very friendly and excellent good costumers service and good communication, good skills and very patient, I will always recommend Vera Cadillac to everyone. Glad I choose them. costumers service and good communication, good skills and very patient, I will always recommend Vera Cadillac to everyone. Glad I choose them. More
by hougensm
Other Employees Tagged: Richard Gonzalez, Chris Cobos-Vera, Jorge Morales, Jose Diaz, Gustavo Rodriguez, Riley Alter, Ulises Soza, Mario Diaz , Victor Pizzaro, Giuseppe Higuera
November 15, 2024
Excellent service, especially Conrad, my service agent, who solves all my problems with accurate solutions that are typical of his work. The dealer is diligent and professional. who solves all my problems with accurate solutions that are typical of his work. The dealer is diligent and professional. More
by arturodmonte
Other Employees Tagged: Chris Cobos-Vera, Jorge Morales, Gustavo Rodriguez, Carlos Rivera, Gabino Ramos, Riley Alter, Ulises Soza, Giuseppe Higuera , Victor Pizzaro
October 30, 2024
Words can’t express the level of professionalism, expertise, emotional intellect shared between Leo, Gus & Rich! These guys will never let you down! Rich keeps a team of perfection, Gus even w his h expertise, emotional intellect shared between Leo, Gus & Rich! These guys will never let you down! Rich keeps a team of perfection, Gus even w his hands full running the service department will give you that tailored service that’s gets you out the door and back in the road safely and efficiently. Leo can look at your truck, car, etc and in seconds already knows what needs to be done. I don’t exaggerate when I say you’re in good hands any and every time you choose Vera Cadillac. Hands down- The epitome of sales and service. More
by Robertbambo
Other Employees Tagged: Richard Gonzalez, Gustavo Rodriguez , Nick in parts will get the part you need genuinely getting you best price.
October 25, 2024
“Thank you again for taking my call and providing an exemplary level of customer service I expect from a luxury brand such as that of Cadillac, particularly their XT6 Sport models.” exemplary level of customer service I expect from a luxury brand such as that of Cadillac, particularly their XT6 Sport models.” More
by msbichle
Other Employees Tagged: Joey Barbe, Johnathan Garcia, Erika Corrales
Dealership Inventory (416 Vehicles)
