Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 6

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,436 Reviews
4.9

1,436 Reviews

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1436 Reviews of Lenny Farnam

August 06, 2026

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Employee Rating

The tech was very polite very nice and he did the job efficiently and quickly. Please tell him thank you More

by I don’t remember
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Recommend Dealer
Yes

August 05, 2026

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Employee Rating

Thanks for the free car freshener I love Ford! !! Word word word word word word More

by stefaniechapla
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

August 02, 2026

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Employee Rating

As always an amazing experience. Super efficient and excellent customer service. Always in communication with me about the status of my vehicle. They go above and beyond. More

by cabmack1220
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild , Jason Keville, Dan

July 31, 2026

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Lenny took me in earlier than appointment time, ask a lot of questions topped off fluids on my State inspection. I requested him. Used him on my 017' f150. More

by JDEERE4400
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

July 31, 2026

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Employee Rating

Everything as great. Lenny always takes care of everything and keeps me notified when needed. More

by b.salisbury
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Recommend Dealer
Yes

July 30, 2026

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Nice customer waiting area, . ..... ....... ..... .......... xxxxxxxxxxxxxxxxxxxxxxxxxxxxx Thank You for being consistent , and trying to keep wait time to a minimum. More

by DW
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

July 29, 2026

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Employee Rating

Ultimately, my concern was resolved without excessive expense despite the unusual and unacceptable wait time. This dealership in general is highly recommended by this customer. Always polite, considera More

by Deb
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Recommend Dealer
Yes

July 28, 2026

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It took almost 4 hours for routine maintenance and I had an appointment. Howard was great at resolving another problem. More

by sandroo9
Recommend Dealer
No

Other Employees Tagged: Lenny Farnam

July 27, 2026

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Employee Rating

Excellent as always. Quick, prompt service was performed on my truck. Lenny was great to deal with More

by kej0002
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2026

Dealership Rating
Employee Rating

Staff was professional, courteous and knowledgeable. It’s always a pleas to work with them and appreciate all that Mike and Lenny did to help. Waiting area is clean and comfortable. More

by donnacall54
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild , Jason Keville

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