1,436 Reviews
Write a Review1436 Reviews of Lenny Farnam
August 07, 2021
Crystal was terrific in every way, and was prompt, helpful and attentive. I had to return to have my hood latch secured and a front desk gentleman was excellent. helpful and attentive. I had to return to have my hood latch secured and a front desk gentleman was excellent. More
Other Employees Tagged: Crystal Blackman
August 05, 2021
Horrible service. Went in for a recall on my Ford and they broke my radio - adamant that it wasn't them when I got my car back, the radio was falling out of my dash. Money was stolen as well. Gave me suc they broke my radio - adamant that it wasn't them when I got my car back, the radio was falling out of my dash. Money was stolen as well. Gave me such a hard time ans never took the blame for it. More
Other Employees Tagged: Josh Brogue, Justin Dwyer
July 31, 2021
Everything went well during my service appointment. Everyone was very friendly and helpful. Even though it was very busy, Lenny took the time to work with me and each of the other customers on the wor Everyone was very friendly and helpful. Even though it was very busy, Lenny took the time to work with me and each of the other customers on the work being done. More
Other Employees Tagged: Crystal Blackman
July 31, 2021
I bought a 3 year service contract which had just expired the previous month. I barely used it. They charged me $79.55 for an oil change and tire rotation and wanted me pay several hundred dollars more for t the previous month. I barely used it. They charged me $79.55 for an oil change and tire rotation and wanted me pay several hundred dollars more for two air filters (engine and cabin). Truly regret buying this service contract and very unhappy with how I was treated. More
July 30, 2021
Staff very courteous and friendly. Appointment was scheduled promptly. Service was provided promptly. Twenty five Word minimum is ridiculous. Will not respond to survey again scheduled promptly. Service was provided promptly. Twenty five Word minimum is ridiculous. Will not respond to survey again More
July 30, 2021
Always professional efficient and fantastic customer service. It starts with the initial phone call for an appointment and ends with the cashiers. They always let you know the progress of the work by s service. It starts with the initial phone call for an appointment and ends with the cashiers. They always let you know the progress of the work by service personnel More
Other Employees Tagged: Crystal Blackman, Telephone operators and the cashiers
July 30, 2021
Great experience! Service writers were very helpful and kind! Will definitely be revisiting location if my vehicle needs anything else! (Although hopefully not for a little while haha) kind! Will definitely be revisiting location if my vehicle needs anything else! (Although hopefully not for a little while haha) More
Other Employees Tagged: Crystal Blackman, Justin Dwyer
July 29, 2021
People in service do a great job of keeping you informed during your service appointment. Lenny went above and beyond to fix a valet service pickup mishap. He was great to work with and very nice! during your service appointment. Lenny went above and beyond to fix a valet service pickup mishap. He was great to work with and very nice! More

