Lenny Adams | Page 6

Will, Austin, and Lenny were super helpful and great to work with. They made buying a car a good experience. work with. They made buying a car a good experience. More

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People are nice and friendly. Remind you of service needed for your car 🚘 Great salesmen and women! Excellent customer support and service Remind you of service needed for your car 🚘 Great salesmen and women! Excellent customer support and service More

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Everyone in the service department was very friendly & well informed. Since our mileage is very low and we only have 1 more year to keep up with the service in about 5 1/2 to 6 mos. We were in and out in well informed. Since our mileage is very low and we only have 1 more year to keep up with the service in about 5 1/2 to 6 mos. We were in and out in about 45 minutes.. that’s great!!! More

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Outstanding experience Austin the Sales Manager was awaiting my arrival and greeted me at the showroom entrance Lenny in the Finance Dept was well prepared and one of the kindest professional gentleman awaiting my arrival and greeted me at the showroom entrance Lenny in the Finance Dept was well prepared and one of the kindest professional gentleman I have ever met, never felt so good about spending money,the process was seamless and quite efficient.The building was clean and bright entire staff was friendly and welcoming even got to meet the Service Manager Jody Hall.I traveled almost 40 miles passing several Toyota dealerships just to come to #1 Cochran because of there reputation and they didn’t disappoint, they’ve earned my trust and they’ll earn yours as well it’s worth the drive. More

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This was the best group of salesmen I have ever met, thank you for everything you guys did to make my car experience so great. I will shop at this location again and recommend them to all my friends and thank you for everything you guys did to make my car experience so great. I will shop at this location again and recommend them to all my friends and family, Chuck B. Was our salesman and he went above customer service to meet all our needs. Thank you very much! More

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Was a super quick and easy process. Staff is great and works to find what’s best for you . Staff is great and works to find what’s best for you . More

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Chad did amazing job! Found the needle in the haystack 2023 corolla gr circuit edition in just the perfect color! On such a limited car you just hope to get one never thin Found the needle in the haystack 2023 corolla gr circuit edition in just the perfect color! On such a limited car you just hope to get one never thinking you will wind up get the exact car you dreamed about. Was on top of replying to all my emails and calls for updates on tracking the car from build status through delivery. Never being inpatient upon my 5 to 6 check in of the week lol 😆 I like to have everything all set in place for day of pickup and Chad and team made the delivery process smooth and timely. Chad spend the time to review features with us and never rushed us despite the fact he came in on his day off so we could pickup the car on our desired day. I would recommend using Chad as your sales person if you are looking for a great car buying experience! Thank you for helping us find this beautiful car. More

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If you’re looking for a car with a dealership who can help you reach your goal, Cochran Toyota is that dealer. I’ve selected a specific 2023 Toyota model, trim and color for my wife. Today the car market help you reach your goal, Cochran Toyota is that dealer. I’ve selected a specific 2023 Toyota model, trim and color for my wife. Today the car market is the most difficult ever. Buying a new car was never a problem in the past. One could order a favorite car trim for about 20% off manufacturer suggested price on average. Today most car dealers dropped M from MSRP. Manufacturer suggestions are ignored. Prices increased exorbitantly. Massively expensive and bogus unwanted add-ons, spread like plaque. For example, many dealers charge extra for air in tires. They inform gullible customers that nitrogen prevents rim rust. Uneducated buyers are not aware 80% of air is nitrogen. Steel rims are coated to prevent internal rust, and aluminum rim does not oxidize at all. Some dealers pack LoJack even if not ordered. Few thousand $ market adjustment is the new national norm. First I visited a few of my local Chicagoland dealers. One created a $40 thousand price for a $30 thousand MSRP car and could not even clearly articulate all price components. Another local dealer asked me to sign a declaration that my car preference will take 6 to 9 months to arrive. IT WAS MY WAKE UP CALL. I started searching nationwide. One way flight is usually only around $200. Contacting many Toyota dealers, I have encountered the same grim situation across the country. Omnipresent lack of transparency together with bait and switch tactics. Using cargurus.com I have contacted over twenty Toyota dealers. I have found two decent ones, but only Cochran Toyota delivered! I recommend the Cochran Toyota team: Joe Cowser, Eric Golembieski, Chad Halsted, Mark Kromel, Leonard Adams and Kyle Collins. INTEGRITY, KNOWLEDGE, COMMUNICATION AND EFFICIENCY. My deal was fast, because I already knew the car and did not need to test it. I was allowed to pay online with a bank wire transfer. I emailed needed documents. I even was able to exchange electronically signatures on my retail purchase agreement. Elsewhere obtaining a copy of Monroney Label ( windows sticker) was a problem. Many other dealers post default pictures on their website. Customers may never know if a car is really on the lot or not. Car color then is also a puzzle. There is no way to know the out of the door price without physically visiting those dealers. All their effort is dedicated to harvesting customers' email, telephone and lure them to the site. If they do not buy, they are bombarded with spam and harassed with phone calls to buy what is currently in, not what they ask. THE COCHRAN TOYOTA IS DIFFERENT. The team treats customers like they want to be treated. It is so rare nowadays. We are very happy with our new purchase! THANK YOU COCHRAN TOYOTA! More

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Had an amazing time purchasing from #1 Cochran Toyota was given excellent numbers on my trade and everything was hassle free! given excellent numbers on my trade and everything was hassle free! More

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Amazing Service Matt, Charlie, Lenny, and Chad were amazing to work with! They made the process so easy and enjoyable! I was so happy with them and the whole experien Matt, Charlie, Lenny, and Chad were amazing to work with! They made the process so easy and enjoyable! I was so happy with them and the whole experience. More

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