Leeman Samuel

Honda of Fort Worth responded

Thank you for bringing this to our attention. We are sorry to hear about your experience and understand how frustrating it must have been to feel misled and have difficulty getting the paperwork you were promised. This is not the way we want our customers to feel. Your feedback is important to us, and we want to address your concerns directly. Please contact Greg Besson, our General Manager, at 817-696-4000 or Gbesson@hondaoffortworth.com. Greg is committed to ensuring that your concerns are fully addressed and that we can work toward making things right. We appreciate your candid feedback and hope we can regain your trust.