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Lee Schuster
Lee Schuster at Toyota of Richardson
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Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
545 Reviews
4.9

545 Reviews

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545 Reviews of Lee Schuster

February 02, 2025

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Employee Rating

I have had 3 Tundras and they have done a great job servicing them. Their service advisors have always been knowledgeable. More

by john.e.caperton
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

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February 02, 2025

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Employee Rating

Courteous staff who provided great advice. Nice ambience to wait and work while the car is getting serviced. More

by arman_saleh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

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February 01, 2025

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Very good service, Beth was terrific service agent for me. Very impressed with Toyota and it’s personnel! More

by James g helm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran , Beth

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Feb 03, 2025

Toyota of Richardson responded

Thank you for sharing your experience! We're thrilled to hear that Beth provided excellent service and that you were impressed with both Toyota and our team. We truly appreciate your feedback and look forward to assisting you again in the future!

February 01, 2025

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Employee Rating

Marco was so nice and informative! He made the process very easy and quick for us More

by doubleupwdoubleg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Arenas , Marco Villa

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Feb 03, 2025

Toyota of Richardson responded

Thank you for the fantastic 5-star review! We're so glad to hear that Marco made your experience smooth and efficient. It's great that he was able to provide the information you needed and make the process easy for you. We truly appreciate your kind words and look forward to assisting you again in the future!

January 31, 2025

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Everything was great I appreciate the fast and responsive service would highly recommend Toyota of Richardson More

by Nguyenharris
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Toyota of Richardson responded

Thank you for your great review! We’re thrilled to hear that you had a fast and responsive service experience with us. Your recommendation means a lot to us, and we’re glad to have earned your trust. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!

January 29, 2025

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Employee Rating

Efficiency and certainty the best of all manner of all the employees in the dealership and services. More

by Ngcarl79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran , Erwin

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Jan 31, 2025

Toyota of Richardson responded

Thank you for the wonderful review! We're thrilled to hear that you experienced efficiency and great service from all of our employees. It's our goal to provide top-notch service every step of the way, and we're glad we could meet your expectations. We look forward to assisting you again soon!

January 28, 2025

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Employee Rating

Lee Schuster was very nice and so helpful, he was extremely above and beyond, he let me know everything I need to know about my car. More

by Morah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

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Jan 29, 2025

Toyota of Richardson responded

Thank you for your wonderful review! We're thrilled to hear that Lee Schuster provided you with such helpful and thorough service. Going above and beyond to keep our customers informed is what we strive for, and we’re glad Lee made your experience a great one. We appreciate your feedback and look forward to assisting you again in the future!

January 26, 2025

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Great service department no games. Ask for Lee always keeps you updated and takes good care of you. More

by Lsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Toyota of Richardson responded

Thank you for your feedback! We're happy to hear that Lee and our service department took great care of you and kept you updated without any games. We truly appreciate your recommendation and look forward to assisting you again in the future!

January 25, 2025

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Employee Rating

Terry Torbet is the best Sales person. I only go to Terry when I need a new vehicle! Lee Schuster is the best Service person! I trust Lee and he brings a ton of knowledge to enhance the ex More

by jleew73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Torbet

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Jan 28, 2025

Toyota of Richardson responded

Thank you for sharing your experience with us! We're thrilled to hear that Terry and Lee have provided you with such great service. However, we want to ensure that we address any concerns you may have to make your experience even better. Please feel free to reach out to Maria Arenas at marenas@vtaig.com so we can further assist you. We value your feedback and look forward to serving you again soon!

January 24, 2025

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Employee Rating

Aside from purchasing the car I've had no interaction with the dealership. The service department is outstanding. The staff is very attentive and the service is reasonably quick More

by GuyJr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

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Jan 27, 2025

Toyota of Richardson responded

Thank you for your feedback! We’re glad to hear that your experience with our service department has been outstanding. Providing attentive and efficient service is a priority for us, and we're happy that we've met your expectations. If you need anything in the future, feel free to reach out. We appreciate your continued trust in us!

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