Lee Robbins
Lee Robbins at Shottenkirk Toyota

Lee Robbins

General Sales Manager & Used Car Manager

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

4.7
29 Reviews
4.7

29 Reviews

Write a Review

29 Reviews of Lee Robbins

October 26, 2024

Dealership Rating
Employee Rating

This is a joke rite? Absolutely horrible. I'm in contact with a lawyer and also better business bureau. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Steward, John Maglioacchetti, Jeannie Ritchey , Jeannie deserves 10 stars.

August 28, 2024

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done business with them for years they are honest and fair. will keep going back. More

by MRBAYLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

August 25, 2024

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Super friendly and courteous and explained all service completed. Always a easy well organized place for visit for service. More

by RJBERR1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 25, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 31, 2024

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Was a very easy and pleasant experience with buying my first new truck. Would definitely go back More

by zmorrison70
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Boone, Anette Bruns

Jun 03, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

May 19, 2024

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Our salesman Rick was awesome! Honest, great to work with and made the experience-we had to get service on the car after the purchase and the service dept needs some work…lack of c More

by NKLATT76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Mewes , Our finance guys were great too!

May 20, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

April 23, 2024

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They did awesome I love my rain guards that they put on thanyou very much!!! More

by CRAIGBHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

April 21, 2024

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Awesome to work with and they are very knowledgeable about Toyota. Also they have an outstanding sales staff! More

by BWOERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

April 20, 2024

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The entire staff at Shottenkirk Toyota Is awesome! !! JJ Is awesome to work with I only buy from Shottenkirk Toyota!!! Shottenkirk Is my home 4 ever to buy from period!!! More

by CRAIGBHAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Shottenkirk Toyota responded

CRAIG, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

March 20, 2024

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Employee Rating

Had a good buying experience with Landon in sales. But the service department takes forever and didn't fix my problem. Vehicle went in for alignment and left the shop with the steering wheel still bei More

by TREVORWILLIAMBAILEY2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kathleen Boone , Landon Flippin

Mar 21, 2024

Shottenkirk Toyota responded

TREVOR, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

March 13, 2024

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Employee Rating

Everyone was very easy to work with and made the buying process easy and no pressure More

by TONYAELLISON76
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Santiago

Mar 14, 2024

Shottenkirk Toyota responded

TONY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

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