Lee Reloza | Page 12

After being a Ford owner with terrible service here in Sacramento, I have found my new Toyota experience over the past 2 years to be a breath of fresh air! Not only is it easy to make an appointment onli Sacramento, I have found my new Toyota experience over the past 2 years to be a breath of fresh air! Not only is it easy to make an appointment online, the service at drop off is quick, efficient and extremely friendly. They do not waste my time telling me it is going to take longer than it actually does for service or repairs. The waiting room is also customer focused with internet, a coffee shop etc. I am very happy with this dealership overall! More

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They are quick to get you check in and getting your paperwork completed so that you can be on your way paperwork completed so that you can be on your way More

by YSAELEE2001 Verified Customer Verified Customer

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by kamiketo1 Verified Customer Verified Customer

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Customer service was excellent with the gentle hostess assisted me Service on truck was good assisted me Service on truck was good More

by RARTZ12 Verified Customer Verified Customer

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Maita is a Great place to buy a car and have it serviced! Everyone is always so helpful. Everyone is always so helpful. More

by BJJRFUJITA Verified Customer Verified Customer

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The service manager, Lee, was great. He took very good care of me. Also I need to thank the mechanic that worked on my car. He did a great job. He took very good care of me. Also I need to thank the mechanic that worked on my car. He did a great job. More

by KNFOSTER Verified Customer Verified Customer

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Good and prompt service. Finished 1hr out of 1 1/2 hr estimated initial call for appointment. Finished 1hr out of 1 1/2 hr estimated initial call for appointment. More

by LAMBRIAN Verified Customer Verified Customer

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Everything was perfect, thank you for what you do. I love my new tires, I can feel safe when I drive now. I love my new tires, I can feel safe when I drive now. More

by GLOW7536 Verified Customer Verified Customer

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The parts dept wouldn't order the parts I need without a deposit or confirmed appt. Since when?? Look at my service history with Maita since 2008. I scheduled the appt. They ordered the wrong parts. Very f deposit or confirmed appt. Since when?? Look at my service history with Maita since 2008. I scheduled the appt. They ordered the wrong parts. Very frustrating.. More

by KNFOSTER Verified Customer Verified Customer

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Service people were friendly and cooperative, as always. When I paid the minimal bill, I was told everything had checked out perfectly. Alas, as I found out later, the battery had tested poorly. Perhaps I c When I paid the minimal bill, I was told everything had checked out perfectly. Alas, as I found out later, the battery had tested poorly. Perhaps I could have noticed, but since I had been told everything was fine, I didn't look at the written verbiage. In my mind, there was no need. Verbal notification from Maita would have helped immensely, as the next day our battery died and it was a hassle finding a replacement, with several unnecessary hours consumed. When I returned to Maita, to sort this out, Qerim was phenomenally helpful. Not just good, but tremendous. More

by KENNEDYSTEVE Verified Customer Verified Customer

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