Lee Ann Kwiatkowski

Great service and down to earth people. Even after I declined buying a warranty, they still repaired the AC unit free of charge once I realized it was broken after driving it home. Did NO Even after I declined buying a warranty, they still repaired the AC unit free of charge once I realized it was broken after driving it home. Did NOT expect this and must say they went above and beyond by doing this. Very morale people there and ones I highly trust in the used car business! More

by Jhoward318 Verified Customer Verified Customer

Helpful 0

Report | Print

Lee Ann and Sophia are absolute rock stars in getting the best cars and the best deals for customers. Highly recommended! best cars and the best deals for customers. Highly recommended! More

by mareawheeler Verified Customer Verified Customer

Helpful 0

Report | Print

Extremely clean, friendly, knowledgeable people. Got everything done in half the time. Great salesperson who was a delight. Got everything done in half the time. Great salesperson who was a delight. More

by kmgillespie8 Verified Customer Verified Customer

Helpful 0

Report | Print

Visiting this dealership from the first minutes of talking with Brad, my salesperson, Dakota breezed occasionally to me to say hi, introduce himself, assure me that for me, concerns I raised wouldn't talking with Brad, my salesperson, Dakota breezed occasionally to me to say hi, introduce himself, assure me that for me, concerns I raised wouldn't be an issue. From those first words, I've car shopped enough in life to have asked why he and Brad would be as helpful and take down barriers that hold me up from making final buying decisions. Dakota assured me that he and Brad want to sell me a car that I'm going to love for life! I'm only going to say that they've proved it in my process of visiting and shopping there. I have to think about what I need and make the best decision possible so they got familiar with me and that I need to take my time, making the ultimate decision. At no point have Dakota or Brad not tried to nudge me to give them my business a little faster than I always wanted with the most insane deal offers I could ask them for if they would have been options. I didn't come to think that no would have ever been something that they would have told me. If I ever asked for anything important enough, I heard enough yes's to sink a ship if it was going to mean my business, which they fought for, every chance. Again, maybe I'm not like a lot of people because I've made the very best decisions I ever could have made for myself for years with no family or real friends in life to help. But I take all the time I need to make decisions that I love for years and Dakota and Brad never stopped following up with me and doing up to the end anything I needed to make sure I was taken care of, which was the last thing Dakota said he just wanted to make sure he did at the end of my most recent visit there. And through the time I chose to spend there to explore the best possible options in my car needs, I chatted eventually with people like Adrian, Noah, some names I've tried to remember but know I now forgot, but I loved the experiences I had there, knowing that this place would now be top of my list to consider handling my car options before anywhere else I've been. More

by isiyjd1000 Verified Customer Verified Customer

Helpful 0

Report | Print

I've been getting these texts to review my shopping at Ziegler Toyota of Racine and I'm fine with filling out more than one or if the other one I wrote didn't go through, then I hope this one works. But D Ziegler Toyota of Racine and I'm fine with filling out more than one or if the other one I wrote didn't go through, then I hope this one works. But Dakota and Brad proved to me that not only do they want to sell me a car, try to at every step and give me any flexibility possible for any way I'd want to give them their business ASAP. I'll also say that I know that they proved to me that they don't just want to sell me a car. They want me to love what I buy, love the final decision I made and the experiences I had there. And every other staff member who chatted there or I saw was just like a good friend and I mean it. I learned some names, shopping there for a few days like Adrian, Joe, Noah and Paul in service. Anyone who was at any desk there or in a Ziegler shirt when I had a question and couldn't find Dakota or Brad at the moment helped me and chatted like a good friend and told me I was never taking their time if I had a question. Again, I hope this survey helps because everything was awesome there! More

by isiyjd1000 Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership has a number of employees that are Kind and informational. Would highly recommend! and informational. Would highly recommend! More

by rnban Verified Customer Verified Customer

Helpful 0

Report | Print

Lee Ann is very welcoming and will help you find a car that works best for you. that works best for you. More

Helpful 0

Report | Print

Very friendly. I felt welcome and treated me in an honest manner. I'll be back again I felt welcome and treated me in an honest manner. I'll be back again More

by denniswolf66 Verified Customer Verified Customer

Helpful 0

Report | Print

Fantastic service one above and beyond to get us in and out of there will use them again out of there will use them again More

by cariannegalipo Verified Customer Verified Customer

Helpful 0

Report | Print

Had a great buying experience with Lee Ann. She was fair, honest, knowledgeable, and most of all fun to spend time with during the buying experience. Great work. She was fair, honest, knowledgeable, and most of all fun to spend time with during the buying experience. Great work. More

Helpful 0

Report | Print