Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Leah Hoefling
Leah Hoefling at Russ Darrow Mazda of Madison

Leah Hoefling

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
63 Reviews
4.9

63 Reviews

Write a Review

63 Reviews of Leah Hoefling

December 27, 2025

Dealership Rating
Employee Rating

Service was excellent and scheduling was easy. Excellent service and scheduling was easy. Would recommend. More

by KO35THCSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 27, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

December 26, 2025

Dealership Rating
Employee Rating

Thank you for changing my oil, even though I had the appointment time wrong. It was an all around positive experience! More

by Angeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Dec 26, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

December 19, 2025

Dealership Rating
Employee Rating

I've been there twice for different services and it's been an incredible experience both times. The only place I'll go to in Wisconsin. More

by taylorbang04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Dec 19, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

December 17, 2025

Dealership Rating
Employee Rating

friendly service quick and through. My wait time was short had coffee and time went by quickly More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 17, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

December 05, 2025

Dealership Rating
Employee Rating

The service staff is very kind, competent, and forthcoming. They have been very helpful with my concerns and questions. More

by hregan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Dec 05, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

November 25, 2025

Dealership Rating
Employee Rating

Excellent customer service. Andy in the service department is always very helpful. Happy with our CX 5 More

by SCOFRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Nov 25, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

November 22, 2025

Dealership Rating
Employee Rating

The service techs, counter associates, financial associates and sales associates seem remarkable and personal. The financial associates are incredibly eager to assist with spending our money (a litt More

by SHELLEYSPERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Nov 22, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

November 16, 2025

Dealership Rating
Employee Rating

This is a very organized dealership and very professional and probably the best in Wisconsin period. Their attention to detail is underrated and most importantly they get the job done in video by showing exa More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Nov 17, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

November 07, 2025

Dealership Rating
Employee Rating

Russ Darrow service Stepped lugs and we had to make two trips to get them fixed More

by Greg749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Nov 08, 2025

Russ Darrow Mazda of Madison responded

Providing a positive experience is our top priority, Greg, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Nick Zinniel nicholas.zinniel@russdarrow.com

November 03, 2025

Dealership Rating
Employee Rating

Always on time. The crew is Very thorough. The video inspection is a nice touch. Great communication. More

by Steven the Magnificent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Nov 03, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

1
2
...
7

Dealership Inventory (307 Vehicles)

new 2025 Mazda CX-5 car, priced at $34,467
2025 Mazda CX-5
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
$34,467
View Details
new 2026 Mazda CX-90 car, priced at $39,700
2026 Mazda CX-90
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$39,700
View Details
new 2025 Mazda CX-5 car, priced at $29,639
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$29,639
View Details
used 2023 Mazda CX-5 car, priced at $25,851
2023 Mazda CX-5
used
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
$25,851
View Details
new 2025 Mazda CX-5 car, priced at $34,807
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$34,807
View Details
used 2022 Mazda CX-5 car, priced at $23,855
2022 Mazda CX-5
used
Polymetal Gray exterior
Automatic
All-wheel Drive
$23,855
View Details
View All Inventory