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Leah Hoefling
Leah Hoefling at Russ Darrow Mazda of Madison
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Leah Hoefling

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Leah Hoefling

March 25, 2025

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Employee Rating

I think Russ Darrow has very friendly and knowledgeable people. I always take my car to this dealer. More

by KRISXT91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her

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Mar 25, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 07, 2025

Dealership Rating
Employee Rating

Service department is very helpful and great to work with. Dealership is clean and has a comfortable waiting area. Leah was professional and kept us informed. More

by NADAZEIMET49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Leah and the team. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 07, 2025

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Employee Rating

We want to thank Russ Darrow Mazda for the loaner vehicle. It helped get us to our medical appointments. More

by MAGGIE.GILCHRIST58
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

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Mar 07, 2025

Russ Darrow Mazda of Madison responded

Maggie, it's great to hear that we were able to help you out! We are so glad that you were able to get your car serviced and make it to your medical appointments. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

February 22, 2025

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Employee Rating

The best dealerships I ever had the service was very fast service Russ Darrow mazda More

by Fuad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her

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Feb 23, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

February 19, 2025

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Employee Rating

Josh has always been great at communicating and following up. He is ready to answer questions and concerns whenever I ask. More

by AMANDAELHARTI
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams

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Feb 19, 2025

Russ Darrow Mazda of Madison responded

Thank you, Amanda, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Josh and our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

February 14, 2025

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Employee Rating

Reliable and professional. I do wish every once in a great while they would offer a coupon for a free oil change. More

by STUARTAASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Andrew Bustos

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Feb 16, 2025

Russ Darrow Mazda of Madison responded

Thanks, Stuart, for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

February 11, 2025

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Employee Rating

Pleasent customer service, work was done on time and done well. The waiting lounge was comfortable and had snacks and drinks free of charge. More

by fairview217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Marshall, Josh Hyams

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Feb 11, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

February 06, 2025

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Employee Rating

I appreciate the kindness of the people working. And the good work that is done on my vehicle. More

by benignib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

Report | Print
Feb 07, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

February 03, 2025

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Employee Rating

I was very impressed with them the first time I bought a new car there. The second time I was thinking about trading ,the offer for my vehicle was ridulously low, and no real in between counteroffer. So I w More

by SJANECKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

February 02, 2025

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Employee Rating

They got me in right away. Great Service and would recommend Mazda. Easy to schedule appointment. More

by ROXIFAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

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