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Leah Hoefling
Leah Hoefling at Russ Darrow Mazda of Madison
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Leah Hoefling

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
9 Reviews
4.9

9 Reviews

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9 Reviews of Leah Hoefling

February 14, 2025

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Employee Rating

Reliable and professional. I do wish every once in a great while they would offer a coupon for a free oil change. More

by STUARTAASE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Andrew Bustos

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Feb 16, 2025

Russ Darrow Mazda of Madison responded

Thanks, Stuart, for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

February 11, 2025

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Employee Rating

Pleasent customer service, work was done on time and done well. The waiting lounge was comfortable and had snacks and drinks free of charge. More

by fairview217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Marshall, Josh Hyams

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Feb 11, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

February 06, 2025

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I appreciate the kindness of the people working. And the good work that is done on my vehicle. More

by benignib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

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Feb 07, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

February 03, 2025

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I was very impressed with them the first time I bought a new car there. The second time I was thinking about trading ,the offer for my vehicle was ridulously low, and no real in between counteroffer. So I w More

by SJANECKE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

February 02, 2025

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They got me in right away. Great Service and would recommend Mazda. Easy to schedule appointment. More

by ROXIFAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

January 31, 2025

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Employee Rating

VERY NICE EMPLOYEES AND VERY CLEAN AND I REALLY APPRECIATE THE SERVICES AND SNACKS ASLO NICE VEHICLES TO LOOK AT More

by PHILLYTLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

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Jan 31, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

January 22, 2025

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Employee Rating

Friendly. Fast. Good communication. Really nice waiting area with good snacks and drinks. Fixed my problem under warranty. Win win. More

by DANIEL.BEDNARCZYK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

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Jan 23, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

January 21, 2025

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Employee Rating

Nice video showing work performed and tech comments on the vehicle in the shop at RD More

by R0B1NSONSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Jeff Meadows jeff.meadows@russdarrow.com

January 16, 2025

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Great service, love the inspection video, service tech was friendly and easy to work with. More

by RANDYMOOG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Russ Darrow Mazda of Madison responded

Thank you, Randy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Jeff Meadows jeff.meadows@russdarrow.com

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