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596 Reviews of Layne Ciminel
August 23, 2025
The service department has always been great. I’ve owned my car for 11 years and they have never steered me wrong. They never tried to upsell. Very honest individuals. I’ve owned my car for 11 years and they have never steered me wrong. They never tried to upsell. Very honest individuals. More
by KLC282
Verified CustomerOther Employees Tagged: Keith Knowlson
August 23, 2025
Poor customer service, advisors are clueless. Rude on the phone and very unhelpful. Unwilling to give a loaner vehicle despite website saying they are available. Rude on the phone and very unhelpful. Unwilling to give a loaner vehicle despite website saying they are available. More
by LRESSLERRN
Other Employees Tagged: Keith Knowlson
August 21, 2025
As always, Layne was very helpful professional when I had my car serviced recently. He's great at communicating with me when any issues arise and tries hard to have the service work finished up in a reasona my car serviced recently. He's great at communicating with me when any issues arise and tries hard to have the service work finished up in a reasonable amount of time. More
by HERRMANN.MARY
August 21, 2025
All did a great job especially the person who followed up on checkpoints that I chose not to have done. One I did myself and the second will have done in near future. up on checkpoints that I chose not to have done. One I did myself and the second will have done in near future. More
by nesmacy73
Other Employees Tagged: Keith Knowlson, Dalton Bruni, Laura Colby
August 20, 2025
Layne Ciminel is very professional and courteous. I trust his judgement and he always accommodates my needs. I have always been happy with the service I have received. I trust his judgement and he always accommodates my needs. I have always been happy with the service I have received. More
by Nancyely
August 14, 2025
I was more than pleased with the customer service provided by Layne Ciminel. Layne professionally handled my questions on a service visit. In particular he told me what was needed such as needing provided by Layne Ciminel. Layne professionally handled my questions on a service visit. In particular he told me what was needed such as needing tires. Finally, he escorted me to my car and was friendly. I would ask his assistance in the future. Gerard Beer More
by jb517
August 13, 2025
Everyone I have dealt with at Spitzer Acura has been very courteous and professional to me. I just purchased a new RDX and Jeremy Benson was the salesman. I have dealt with Jeremy in the past and feel very courteous and professional to me. I just purchased a new RDX and Jeremy Benson was the salesman. I have dealt with Jeremy in the past and feel very comfortable with him. He is very knowledgeable and trustworthy. I have always been happy with the service I have received at the dealership and it keeps me coming back. Layne Ciminel is always very accommodating and I trust his judgement for what needs to be done to my RDX. More
by Nancyely
Other Employees Tagged: Jeremy Benson, Ryan Capozoli, Dalton Bruni
August 10, 2025
Layne Ciminel also helps me with my MDX. Also Adam Solomon was very receptive in the sales department. Both need a raise. Also Adam Solomon was very receptive in the sales department. Both need a raise. More
by BROOKSFJ
Other Employees Tagged: Keith Knowlson
August 02, 2025
I scheduled my car for oil change and tire rotation the tech informed me I also had a recall so I included that in my service. I was greeted promptly by my tech Layne Ciminel who is always friendly and pro tech informed me I also had a recall so I included that in my service. I was greeted promptly by my tech Layne Ciminel who is always friendly and professional. He always informs me of the recommended services but never pressures me to accept. I appreciate that. They seemed very busy so I choose to leave my car and Layne called in about 2 hours my car was ready. I recommend this dealership for services I feel like I can trust Layne More
by murriokat
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