Layne Ciminel | Page 7

Poor customer service, advisors are clueless. Rude on the phone and very unhelpful. Unwilling to give a loaner vehicle despite website saying they are available. Rude on the phone and very unhelpful. Unwilling to give a loaner vehicle despite website saying they are available. More

by LRESSLERRN Verified Customer Verified Customer

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As always, Layne was very helpful professional when I had my car serviced recently. He's great at communicating with me when any issues arise and tries hard to have the service work finished up in a reasona my car serviced recently. He's great at communicating with me when any issues arise and tries hard to have the service work finished up in a reasonable amount of time. More

by HERRMANN.MARY Verified Customer Verified Customer

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All did a great job especially the person who followed up on checkpoints that I chose not to have done. One I did myself and the second will have done in near future. up on checkpoints that I chose not to have done. One I did myself and the second will have done in near future. More

by nesmacy73 Verified Customer Verified Customer

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Layne Ciminel is very professional and courteous. I trust his judgement and he always accommodates my needs. I have always been happy with the service I have received. I trust his judgement and he always accommodates my needs. I have always been happy with the service I have received. More

by Nancyely Verified Customer Verified Customer

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I was more than pleased with the customer service provided by Layne Ciminel. Layne professionally handled my questions on a service visit. In particular he told me what was needed such as needing provided by Layne Ciminel. Layne professionally handled my questions on a service visit. In particular he told me what was needed such as needing tires. Finally, he escorted me to my car and was friendly. I would ask his assistance in the future. Gerard Beer More

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Everyone I have dealt with at Spitzer Acura has been very courteous and professional to me. I just purchased a new RDX and Jeremy Benson was the salesman. I have dealt with Jeremy in the past and feel very courteous and professional to me. I just purchased a new RDX and Jeremy Benson was the salesman. I have dealt with Jeremy in the past and feel very comfortable with him. He is very knowledgeable and trustworthy. I have always been happy with the service I have received at the dealership and it keeps me coming back. Layne Ciminel is always very accommodating and I trust his judgement for what needs to be done to my RDX. More

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Very professional and Courteous. Explained what was being preformed and was well within the time frame given for the job. Explained what was being preformed and was well within the time frame given for the job. More

by PBMONAHAN Verified Customer Verified Customer

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Layne Ciminel also helps me with my MDX. Also Adam Solomon was very receptive in the sales department. Both need a raise. Also Adam Solomon was very receptive in the sales department. Both need a raise. More

by BROOKSFJ Verified Customer Verified Customer

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I scheduled my car for oil change and tire rotation the tech informed me I also had a recall so I included that in my service. I was greeted promptly by my tech Layne Ciminel who is always friendly and pro tech informed me I also had a recall so I included that in my service. I was greeted promptly by my tech Layne Ciminel who is always friendly and professional. He always informs me of the recommended services but never pressures me to accept. I appreciate that. They seemed very busy so I choose to leave my car and Layne called in about 2 hours my car was ready. I recommend this dealership for services I feel like I can trust Layne More

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Always able to diagnose problem and fix in approximate timeframe , loaner car available of needed timeframe , loaner car available of needed More

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