Layne Ciminel | Page 51

Always excellent service. Timely, polite and efficient. Layne is always friendly, knowledgeable and very courteous. Timely, polite and efficient. Layne is always friendly, knowledgeable and very courteous. More

by BKSAINE Verified Customer Verified Customer

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Layne was very good to work with and professional. We were very happy with the service. Thanks We were very happy with the service. Thanks More

by timodonoghue Verified Customer Verified Customer

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It took a few weeks to get an appointment for an inspection but the service was courteous and very good. inspection but the service was courteous and very good. More

by SAXA3 Verified Customer Verified Customer

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A hitch was installed for a bike rack. Service was done efficiently and quickly. Layne is always very courteous and professional. Service was done efficiently and quickly. Layne is always very courteous and professional. More

by BCOBUCCI7 Verified Customer Verified Customer

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Layne always takes good care of my wife and RDX when Inspection time comes due. The Dealership, as with the automobile market in general, needs the loyalty of existing customers + the development of n Inspection time comes due. The Dealership, as with the automobile market in general, needs the loyalty of existing customers + the development of new ones. Acura provides the top shelf product, Spitzer must provide the same level of service. There are many top shelf products out there so the level of service is critical to maintain customers. Having spent 15 years as a retail salesperson for Ford I know that without repeats and referrals, ones income suffers. You visit the showroom once, the service department many times to keep your vehicle up to snuff. Without service support, sales will eventually stop. ccw More

by COURTNEYWESLEY98 Verified Customer Verified Customer

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Great service department! Always very attentive. I like that they know me and are always very helpful Always very attentive. I like that they know me and are always very helpful More

by WILLIAMSTEVENS0 Verified Customer Verified Customer

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Car was in for the same issue three times. I can understand maybe two visits but three was a big time/money suck. At third visit dealer comped parts, which was appreciated, but I still had to I can understand maybe two visits but three was a big time/money suck. At third visit dealer comped parts, which was appreciated, but I still had to pay $500 more on labor, after a similar labor charge on visit #2 that didn’t result in a fix. More

by GREGORY.WESTON Verified Customer Verified Customer

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They are always friendly and helpful. They always do a great job and I am always happy with the results. They always do a great job and I am always happy with the results. More

by jeff.ripple Verified Customer Verified Customer

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Excellent complete service. Layne and Spitzer provided a no cost Good Will credit ( I am 200 miles over the 50,000 miles on my original new car warranty) to cover the cost of a Layne and Spitzer provided a no cost Good Will credit ( I am 200 miles over the 50,000 miles on my original new car warranty) to cover the cost of a new speaker AMP that was defective.. Thank you! More

by KFEFOLT Verified Customer Verified Customer

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Layne is the best. He is the straight talker and knows the vehicles. Main reason I keep buying a Acura. Give Layne a raise, best employee you have. He is the straight talker and knows the vehicles. Main reason I keep buying a Acura. Give Layne a raise, best employee you have. More

by ALALOIA Verified Customer Verified Customer

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