Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 39

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
595 Reviews
4.9

595 Reviews

Write a Review

595 Reviews of Layne Ciminel

November 20, 2023

Dealership Rating
Employee Rating

I have dealt with Spitzer’s service department for 15 years and three different cars. I have never been disappointed. I have always been treated unbelievably well, have always been afforded a loaner, hav More

by JMIKEGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Keith Knowlson, Dalton Bruni , J Baker, Nicolas Desarno, Adam Drakulic, Scott Guy, John Layman, Andrew Spitzer

Nov 20, 2023

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2023

Dealership Rating
Employee Rating

From the time we bought have bought ourMDX we have been very satisfied with both the salesman Chris and everyone else involved in the sale. now with our first service that service call was just as great, More

by BJDUNLAP4935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Nov 20, 2023

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 19, 2023

Dealership Rating
Employee Rating

Always treated with respect and very helpful. Good atmosphere. The waiting area is very comfortable. More

by Mumford3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 17, 2023

Dealership Rating
Employee Rating

My husband and I own 2 Acuras. The staff and the service have always been professional and friendly. More

by PASTORANDY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lynn Osborn

Nov 18, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. We appreciate your business and hope to see you again soon!

November 17, 2023

Dealership Rating
Employee Rating

I purchased my second Acura from Spitzer because of the service department, the staff and ease of getting an appointment More

by LJPOTTS727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2023

Spitzer Acura responded

Thank you for taking the time to leave us a five-star rating! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years to come!

November 14, 2023

Dealership Rating
Employee Rating

Layne has been our service rep for many years. He is very thorough and respectful. He always honors my request for service. I will continue to do business with this dealership. More

by BETSY.RETTURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Spitzer Acura responded

Betsy, Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

November 14, 2023

Dealership Rating
Employee Rating

Great service done on time. Cost explained very well. Have been satisfied for many years. More

by BOBJMEYERJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman

Nov 14, 2023

Spitzer Acura responded

Bob, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 13, 2023

Dealership Rating
Employee Rating

My appointment was for 8 and I was taken right in. I waited in the clean customer lounge. I asked for information on my car such as when my warranty was up and he so kindly wrote everything down for More

by FIESTYFRAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Nov 13, 2023

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 07, 2023

Dealership Rating
Employee Rating

Layne was helpful as always. Once the part came in, my car we repaired promptly. More

by okain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

November 05, 2023

Dealership Rating
Employee Rating

Always a good experience coming into your shop. Layne and the rest of the staff are always courteous and accommodating . More

by JMAUDASSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

Nov 05, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

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