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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 36

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
595 Reviews
4.9

595 Reviews

Write a Review

595 Reviews of Layne Ciminel

January 05, 2024

Dealership Rating
Employee Rating

This is our second car purchase from Spitzer. It really is excellent in all ways! More

by hkrizner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Keith Knowlson , Adam Drakulic, Scott Guy, John Layman, c occhipinti, Matt Popovich, Andrew Spitzer

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Jan 06, 2024

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

January 04, 2024

Dealership Rating
Employee Rating

Everything was handled very efficiently and wait time turned out to be as explained when checking in. More

by carolh1541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Spitzer Acura responded

Carol, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2024

Dealership Rating
Employee Rating

Layne was especially courteous and professional. The work was completed in a thorough and timely manner More

by DEBRALLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Spitzer Acura responded

Debra, Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

December 29, 2023

Dealership Rating
Employee Rating

I came in previously and they found I had no oil. This was way before it was suppose to be changed. The technician puts some oil in until I could get it. John is always very helpful. I also li More

by MBLEIWEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

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Dec 31, 2023

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

December 29, 2023

Dealership Rating
Employee Rating

The dealership was easy to schedule service with and got my vehicle back to me in a timely manner. Friendly customer service. More

by TCHRLEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 27, 2023

Dealership Rating
Employee Rating

very professional. he did explain what is going on with my car. Also told me about an update needed. More

by ehannaoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

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Dec 28, 2023

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2023

Dealership Rating
Employee Rating

Everyone was helpful and friendly! I’m thankful that my MDX is running smoothly again! More

by BECKYLYNSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

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Dec 21, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

December 20, 2023

Dealership Rating
Employee Rating

Honest and no shenanigans! Did not try to sale additional unneeded service items. Friendly and courteous service. More

by Pross02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman

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Dec 21, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

December 20, 2023

Dealership Rating
Employee Rating

no time for review; great team there; seamless workflow from dropoff to pickup. Thank you. More

by TRAVIS.HEISKELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , John Layman

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Dec 21, 2023

Spitzer Acura responded

Thanks, Travis, for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

December 20, 2023

Dealership Rating
Employee Rating

Great service…timely and courteous. Provided good information Thank you to your assistance …we will be back More

by trishmikemurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 20, 2023

Spitzer Acura responded

Trish and Mike, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura. We look forward to having you as a valued customer for many years!

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