Professional and courteous.
Layne has been my service manager for a number of years, always been upfront and honest.
Layne has been my service manager for a number of years, always been upfront and honest.
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by BOBS22001
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2024 -
Spitzer Acura responded
Thank you for the kind words for Layne and our service department! We look forward to sharing your compliments and don't hesitate to let us know if we can be of further assistance.
Excellent customer service from the service department.
I had my car in to do a routine maintence and state inspection.
I had my car in to do a routine maintence and state inspection.
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by CJFRAN42
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2024 -
Spitzer Acura responded
CJ, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
They do exceptional work and keep me informed from
beginning to end. Plus my car is so clean now!
beginning to end. Plus my car is so clean now!
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by sabuggey
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Spitzer Acura responded
Thank you for your very kind review. Layne and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.
Plugged my tire that had a screw in it.
Everyone was fantastic and very efficient!
Everyone was fantastic and very efficient!
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by daltonb727
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Spitzer Acura responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!
Layne is always upfront about what needs done and keeps
me posted on the status of my car
me posted on the status of my car
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by BCBSMARK
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Spitzer Acura responded
Thank you so much for your kind words for Layne, and for taking the time to leave us this wonderful feedback!
Everyone is very helpful and efficient!
I’ve really enjoyed working with Spitzer so far.
I’ve really enjoyed working with Spitzer so far.
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by akirby624
Verified Customer
Verified Customer
Service Price Transparency
Jan 26, 2024 -
Spitzer Acura responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.
Nice people, prompt service, no hard sales, love the
brand! Repeat customer several times and counting 🥰
brand! Repeat customer several times and counting 🥰
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by CMFREMER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adam draculic
Jan 24, 2024 -
Spitzer Acura responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.
Layne always does an excellent job.
He is knowledgeable, professional, courteous, kind and always so helpful. I trust him and he has taken care of me and my Acuras for many years now.
He is knowledgeable, professional, courteous, kind and always so helpful. I trust him and he has taken care of me and my Acuras for many years now. He is an asset to your organization and the reason I keep coming back. Thanks Layne - Cindy Hinds
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by HINDSNORTH
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2024 -
Spitzer Acura responded
Thanks, Cindy, for sharing your thoughts about your experience with Layne here at Spitzer Acura. We appreciate your business and hope to see you again soon!
Great service.
Service personnel very frequently. They identify any problems with your vehicle and discuss it with you before proceeding with any work.
Service personnel very frequently. They identify any problems with your vehicle and discuss it with you before proceeding with any work.
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by GUYRETTURA
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2024 -
Spitzer Acura responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Really good experience good people They did great job
take care of what need be taken care of and mom really satisfied
take care of what need be taken care of and mom really satisfied
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by arminhebib12
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Layman
Jan 19, 2024 -
Spitzer Acura responded
Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!