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Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 3

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
588 Reviews
4.9

588 Reviews

Write a Review

588 Reviews of Layne Ciminel

December 03, 2025

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Employee Rating

Our experience with Layne and the Spitzer Service Department was great. They are professional, knowledgeable and honest. They provide service with concern for doing the job right in a timely manner. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2025

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

November 23, 2025

Dealership Rating
Employee Rating

Excellent service. The main reason we continue to bring our car for servicing and buy cars from Acura is Layne! More

by Patti
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 23, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 21, 2025

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Employee Rating

I am so thankful for Spitzer in McMurray - they always go above and beyond! Thank you🥳 More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

November 17, 2025

Dealership Rating
Employee Rating

All went very well as usual. The only problem is getting people in service to answer calls and set up appointments More

by E.BURSTIN
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 17, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

November 12, 2025

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Employee Rating

Great they offer loaner car makes going to dealer very comfortable and no hassle dealing with them More

by WHITEHALLBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

November 10, 2025

Dealership Rating
Employee Rating

Nice accommodations and Layne is always knowledgeable and forthcoming with expectations. Basically he is amazing! More

by Kathygeraci27
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 11, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2025

Dealership Rating
Employee Rating

Mixed information on the state of my automobiles is quite concerning. Also , I wonder if I am able to trust the dealership about the sale of your new automobiles and also about the service needed on my cars! More

by Dcnicholson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel

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Nov 11, 2025

Spitzer Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 11, 2025

Spitzer Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 11, 2025

Dcnicholson1 responded

I would like to speak to somebody about some of the issues that I’ve had with your dealership. The service man, Layne has always been upfront and helpful. I do have some other issues with some of the mailings I’ve received from your company about the condition of my MDX. The issues. Are to involved for me to explain here so I would love to speak with someone .

November 07, 2025

Dealership Rating
Employee Rating

Layne is always professional . He is knowledgeable and always able to provide advise and direction..is totally trustworthy and a pleasure to work with. Thank you to him...he is an a More

by samunson47
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 08, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 06, 2025

Dealership Rating
Employee Rating

Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone, Jeanine Malone, Samantha Baker

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Nov 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2025

Dealership Rating
Employee Rating

They always do a great job There always listen to your question and answers them. They take the time to be pleasant and helpful.they do there best to make your visit pleasant More

by JANICERHAINES
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 05, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

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