Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 18

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
588 Reviews
4.9

588 Reviews

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588 Reviews of Layne Ciminel

January 04, 2025

Dealership Rating
Employee Rating

The service center took me without an appointment and addressed my situation immediately. The staff is always easy to work with and very knowledgable. More

by cvchel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 03, 2025

Dealership Rating
Employee Rating

Always professional and helpful. Needed a car serviced with no appointment available. Layne let me leave Ian’s kept an eye out if an opening came along More

by Tannersdad45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2025

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

January 02, 2025

Dealership Rating
Employee Rating

From the first time we walked in we were welcomed with friendly and professional staff. I have purchased 3 vehicles from this location and will be purchasing my next vehicles from them as well. More

by richard.cardimen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Spitzer Acura responded

Richard, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

December 31, 2024

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Employee Rating

I've always had excellent service at Spitzer, today was no different. Keep up the good work! More

by DCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , Jeanine

Jan 02, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 28, 2024

Dealership Rating
Employee Rating

Professional, Accommodating, Courteous, Knowledgeable, Kind, Compassionate and Understanding best describe Lynn Osborn and her co-workers! They made our buying experience pleasant and comfortable. You sho More

by lucas539
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Spitzer Acura responded

Lucas, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Lynn will be thrilled to hear that you added her in your stellar review, thank you! We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 27, 2024

Dealership Rating
Employee Rating

I bought my first Acura 26 years ago from Spitzer. The best sales and service team that I have ever dealt with. Excellent service and sales assistance from Layne Ciminel and Chris Griesmer. More

by fczar56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

Dec 30, 2024

Spitzer Acura responded

On behalf of everyone here at- Spitzer Acura, thank you for your loyalty. We are honored to have you as our customer, we understand that you have several choices when choosing a dealer, thank you! Layne and Chris will be over-joyed to hear that you added them to your stellar review, thank you! Safe travels and Happy holiday's!

December 24, 2024

Dealership Rating
Employee Rating

Excellent, timely service. I called for an appointment; and received a return call in a timely fashion More

by STRICKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Dec 27, 2024

Spitzer Acura responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was outstanding from the beginning to end! Please let us know if you have any other issues. We would be happy to help! Happy holiday's!

December 24, 2024

Dealership Rating
Employee Rating

I’ve owned 3 Acuras so far and I have always had them serviced at Spitzer because the service department is outstanding . More

by Tanya N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , Jeannine Malone

Dec 27, 2024

Spitzer Acura responded

Tanya, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Happy holiday's!

December 19, 2024

Dealership Rating
Employee Rating

I had not been to Spitzer in 2yrs. But, Layne Ciminel recognized & remembered me. Layne is efficient, knowledgeable and very customer focused. I thought he might be working in your sa More

by RCAR616071
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Spitzer Acura responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Acura , we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Layne was able to assist you in finding a vehicle that was right for you. Safe travels and Happy holiday's!

December 13, 2024

Dealership Rating
Employee Rating

Lane is always my go to guy. He sets expectations well in terms of turnaround time and costs. I appreciate him. More

by CAREN.TOBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Spitzer Acura responded

Thank you for your kind review! Providing 5-star service is so important to us, and we are glad that Layne's efforts consistently meet your satisfaction. He will be delighted to hear of your kind words. Wishing you the safest of travels until we meet again!

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