The service center took me without an appointment and
addressed my situation immediately. The staff is always easy to work with and very knowledgable.
addressed my situation immediately. The staff is always easy to work with and very knowledgable.
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by cvchel2
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2025 -
Spitzer Acura responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Always professional and helpful.
Needed a car serviced with no appointment available. Layne let me leave Ian’s kept an eye out if an opening came along
Needed a car serviced with no appointment available. Layne let me leave Ian’s kept an eye out if an opening came along
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by Tannersdad45
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2025 -
Spitzer Acura responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!
From the first time we walked in we were welcomed with
friendly and professional staff. I have purchased 3 vehicles from this location and will be purchasing my next vehicles from them as well.
friendly and professional staff. I have purchased 3 vehicles from this location and will be purchasing my next vehicles from them as well.
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by richard.cardimen
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2025 -
Spitzer Acura responded
Richard, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!
I've always had excellent service at Spitzer, today was
no different. Keep up the good work!
no different. Keep up the good work!
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by DCAL
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2025 -
Spitzer Acura responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Professional, Accommodating, Courteous, Knowledgeable,
Kind, Compassionate and Understanding best describe Lynn Osborn and her co-workers! They made our buying experience pleasant and comfortable. You sho
Kind, Compassionate and Understanding best describe Lynn Osborn and her co-workers! They made our buying experience pleasant and comfortable. You should be very proud of her and those around her!
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by lucas539
Verified Customer
Verified Customer
Dec 30, 2024 -
Spitzer Acura responded
Lucas,
Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Lynn will be thrilled to hear that you added her in your stellar review, thank you! We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!
I bought my first Acura 26 years ago from Spitzer.
The best sales and service team that I have ever dealt with. Excellent service and sales assistance from Layne Ciminel and Chris Griesmer.
The best sales and service team that I have ever dealt with. Excellent service and sales assistance from Layne Ciminel and Chris Griesmer.
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by fczar56
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Griesmer
Dec 30, 2024 -
Spitzer Acura responded
On behalf of everyone here at- Spitzer Acura, thank you for your loyalty. We are honored to have you as our customer, we understand that you have several choices when choosing a dealer, thank you! Layne and Chris will be over-joyed to hear that you added them to your stellar review, thank you! Safe travels and Happy holiday's!
Excellent, timely service.
I called for an appointment; and received a return call in a timely fashion
I called for an appointment; and received a return call in a timely fashion
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by STRICKP
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2024 -
Spitzer Acura responded
Thank you for your time and feedback. We are so happy to hear that your service experience with us was outstanding from the beginning to end! Please let us know if you have any other issues. We would be happy to help! Happy holiday's!
I’ve owned 3 Acuras so far and I have always had them
serviced at Spitzer because the service department is outstanding .
serviced at Spitzer because the service department is outstanding .
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by Tanya N
Service Price Transparency
Dec 27, 2024 -
Spitzer Acura responded
Tanya,
Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Happy holiday's!
I had not been to Spitzer in 2yrs.
But, Layne Ciminel recognized & remembered me.
Layne is efficient, knowledgeable and very customer focused. I thought he might be working in your sa
But, Layne Ciminel recognized & remembered me.
Layne is efficient, knowledgeable and very customer focused. I thought he might be working in your sales or marketing department by now.
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by RCAR616071
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Spitzer Acura responded
We would like to thank you for letting us know how we are doing. Here at- Spitzer Acura , we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Layne was able to assist you in finding a vehicle that was right for you. Safe travels and Happy holiday's!
Lane is always my go to guy.
He sets expectations well in terms of turnaround time and costs. I appreciate him.
He sets expectations well in terms of turnaround time and costs. I appreciate him.
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by CAREN.TOBIN
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2024 -
Spitzer Acura responded
Thank you for your kind review! Providing 5-star service is so important to us, and we are glad that Layne's efforts consistently meet your satisfaction. He will be delighted to hear of your kind words. Wishing you the safest of travels until we meet again!