Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 10

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
594 Reviews
4.9

594 Reviews

Write a Review

594 Reviews of Layne Ciminel

May 27, 2025

Dealership Rating
Employee Rating

They are always very helpful and accommodating and friendly no matter what the issue is. More

by SHERRY_5808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Laura Colby

May 27, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 26, 2025

Dealership Rating
Employee Rating

Service was done promptly and the entire service department were both friendly and professional. I am always pleased when my vehicle service is completed in a timely manner. More

by 6275brennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

May 19, 2025

Dealership Rating
Employee Rating

For our maintenance service it was good but was difficult to schedule as no one would answer the service department phone even after being transferred directly to it. This happens several times. More

by SEC244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

May 19, 2025

Spitzer Acura responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

May 16, 2025

Dealership Rating
Employee Rating

Very efficient and friendly check-in and checkout, fast maintenance turnaround time and a loaner car made for a great experience. More

by ASCHEURELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 13, 2025

Dealership Rating
Employee Rating

Layne was extremely helpful, and friendly. He always makes the experience a good one for me! More

by sfrost360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 13, 2025

Dealership Rating
Employee Rating

Easy to get service appointment and got me out of the shop in a timely manner. More

by ANNEAR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

May 13, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

May 07, 2025

Dealership Rating
Employee Rating

Layne is absolutely terrific! He's always been so helpful and kind. He's absolutely my favorite service advisor. He's the only one I deal with! More

by melissa5464.cf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 05, 2025

Dealership Rating
Employee Rating

Layne provides excellent, responsive service. I have purchased and leased several vehicles from Spitzer Acura, and all have been serviced there. Each experience has been exceptional. More

by retired7.09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 05, 2025

Dealership Rating
Employee Rating

Always very accommodating with loaners & pleasant. Very happy with my service at Spitzer McMurray, PA. More

by RENEELINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , Samantha

May 05, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 04, 2025

Dealership Rating
Employee Rating

Service was excellent and it always has been since original lease/purchase in 2012. Oscar and his staff do a great job. Samantha took several calls from me and followed up promptly. Oscar detailed More

by dcornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

May 04, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

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