Laurie Long
Laurie Long at Scott Honda of West Chester

Laurie Long

Customer Care, Collision Center

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

not yet
rated
8 Reviews
not yet
rated

8 Reviews

Write a Review

8 Reviews of Laurie Long

August 22, 2024

Dealership Rating
Employee Rating

Took a pre-owned Honda I bought elsewhere here for work on pre-existing damage that was unknown to me at the time of purchase. I knew the possibility they would find more damage but not that they would cau More

by lemhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elmore Smith, Paul Lombardo

Aug 23, 2024

Scott Honda of West Chester responded

I'm really grateful we talked this morning so I may listen, learn, and give you my personal attention. I appreciate our meaningful conversation. As promised, I will follow up to give you clear answers to your questions. Please know how much I value your compliments for my customer care and sincere desire to be alongside you. With the correct information, you can confidently communicate with the other dealership where you bought this car to see what they are willing to do. That way, you are able to make an informed decision. You need clear answers and options. That’s is my goal. Talk soon.

February 09, 2024

Dealership Rating
Employee Rating

Excellent service can't complain at all. Very helpful and communicative through all steps of the process. More

by elicohen38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Edge

Mar 03, 2024

Scott Honda of West Chester responded

Great news! Scott Collision Center is excited to earn your stars. And thanks for sharing your opinion with others. Helpful, good communication, and excellent customer care— it's the reputation we work for. Thanks for choosing our team.

April 25, 2023

Dealership Rating
Employee Rating

Very pleasant experience end to end with entire dealership in particular sales person Aaron S More

by Trsuda
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schmidt

Apr 25, 2023

Trsuda responded

Great experience!

December 21, 2022

Dealership Rating
Employee Rating

I love this dealership! Carlos is the best listened to my wants and needs, would not use anyone else as my salesperson in this dealership! More

by llong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Collins, Rob Gill, John Rooney , Jon Barth, Giancarlo Cantalicio, Harlan Hanson, Marius Krawiec, Carlos Nunez, Lino Santiago

Dec 22, 2022

Scott Honda of West Chester responded

Thanks for showing the Scott Team some love! Your 5-star compliments for Carlos are sure to make his day :) We appreciate you.

August 16, 2022

Dealership Rating
Employee Rating

The free recall on my passenger side airbag was done at Scott Honda in one day and the staff could not have been more considerate of my time and comfort while there. Thanks! More

by m_starks13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giancarlo Cantalicio, Gregory Cole, Geoff Rousak

Aug 24, 2022

Scott Honda of West Chester responded

Thank you for choosing Scott Honda! You're totally right— your comfort and time are super important. And we're so glad to hear you enjoyed the comfort and convenience of our dealership. We appreciate you!

February 22, 2022

Dealership Rating
Employee Rating

Greg was a huge help and a great guy all around the whole time I was with him More

by Jaedan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Cole

Feb 23, 2022

Scott Honda of West Chester responded

Hi Jaedan, thanks for sharing some compliments for our team! Buying a car should always be easy so we're glad Greg's help made that possible for you. We appreciate you :)

January 27, 2022

Dealership Rating
Employee Rating

Carlos and Rob made the car search and buying process painless and easy! Everyone involved was helpful and friendly More

by jml1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Collins, Cliff Ashamole, Rob Gill , Gregory Cole, Marius Krawiec, Carlos Nunez, Lino Santiago

Jan 28, 2022

Scott Honda of West Chester responded

Thanks for sharing your 5 stars with us! Our team's committed to making the car buying experience "painless and easy" for all of our guests so we're thrilled knowing Carlos and Rob followed through for you. We're glad our friendly smiles and helpful advice made your visit even better :) We wish you many happy miles ahead!

December 29, 2021

Dealership Rating
Employee Rating

Jeff Wood was absolutely incredible to work with. He was very personable and worked out an amazing deal for me. He took the time to listen to what I was looking for and was able to make it work for me. Extr More

by Jesstoth95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Gill, Jeff Wood

Jan 04, 2022

Scott Honda of West Chester responded

Thank you for sharing your 5 stars with our team, Jess! We're glad our dedication to providing such strong customer care has earned your trust and confidence in our brand. We're committed to sharing our knowledge and expertise so you can feel comfortable and content when you're visiting; Jeff's personal attention is guaranteed to make all of your experiences here amazing :) We're wishing you many happy miles in your new ride!

Dealership Inventory (209 Vehicles)

used 2022 Honda CR-V car, priced at $27,997
2022 Honda CR-V
used
Gray exterior
CVT
AWD
used 2022 Honda Pilot car, priced at $29,995
2022 Honda Pilot
used
Gray exterior
9-Speed Automatic
AWD
new 2024 Honda Accord Hybrid car, priced at $34,445
2024 Honda Accord Hybrid
new
Gray exterior
eCVT
FWD
new 2024 Honda Prologue car, priced at $56,095
2024 Honda Prologue
new
Silver exterior
1-Speed Automatic
AWD
new 2025 Honda CR-V car, priced at $35,655
2025 Honda CR-V
new
White exterior
CVT
AWD
new 2025 Honda Passport car, priced at $46,850
2025 Honda Passport
new
Gray exterior
9-Speed Automatic
AWD