Laurie Fiorenzo-Kralek | Page 8

Very courteous professionals. I was very happy with my experience at Webb Hyundai in Highland. I was very happy with my experience at Webb Hyundai in Highland. More

by jgarza61 Verified Customer Verified Customer

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Kristen was the best and very helpful ! !!Brian Webb was such a wonderful owner ! The best and very helpful also ! The dealership is so nice and clean and professional! !!Brian Webb was such a wonderful owner ! The best and very helpful also ! The dealership is so nice and clean and professional! More

by littlechupe Verified Customer Verified Customer

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Good dealer to do business with. The amenities in the waiting area are first class. I bought a good used car. I was surprised that the cabin air filter wasn’t replaced as it reall The amenities in the waiting area are first class. I bought a good used car. I was surprised that the cabin air filter wasn’t replaced as it really was dirty and needed to be replaced. Also the dome light/map light doesn’t work when I open and close the car door This I was told is an expensive on me. . It’s these small details that make in big difference in customer satisfaction.. I score Webb 7 out of 1.0. More

by anemcek Verified Customer Verified Customer

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Presentation of the dealership and vast selection of vehicles. Clean and efficient and responsive to inquiries vehicles. Clean and efficient and responsive to inquiries More

by agutierrez528 Verified Customer Verified Customer

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Great, no pressure, kind, respectful dealership. I felt at home and I was respected as a customer. I felt at home and I was respected as a customer. More

by bethmc888 Verified Customer Verified Customer

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First experience with Hyundai was Not a Happy One! ! This place does not honor there own policy. First of all, none of the sales associate’s knew there own Hyundai assurance policy that clearly states ! This place does not honor there own policy. First of all, none of the sales associate’s knew there own Hyundai assurance policy that clearly states (3 day return policy) on there website. My first experience with Hyundai in Highland Indiana was very unpleasant and the lady that does the numbers and finance part was not helpful. On the second day of the 3 day return policy that is suppose to be in place, I came in to see if I could exchange my 2023 Tucson se for 2023 Tucson sel but they did not have the grey interior for my price point so I left and went home. On the third day of there supposedly 3 day policy I saw that they had a SEL trim available (vin number 5NMJBCAEOPH263948) online. I went in and LAURIE KARLEK in the office that approves loans from banks turned me around and told me she could not help. I was so hurt and now stuck with a vehicle I truly don’t want. Your experience is suppose to be a happy one because of the type of purchase that is being made but it was not. Laurie told me the vehicle was not available but I pulled her card and called (800) 633-5151 which is Hyundai Care and they told me it was available for purchase. She was just trying to get rid of me so they would not have to do there job which is exchange vehicles Pray something can be done of this matter to make my Hyundai experience better. 5/16/23 -Lamar More

by Lamar-2100 Verified Customer Verified Customer

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Everyone was very welcoming. Conrad was very helpful with our test drive and with filing the paperwork. I would definitely recommend this dealer to others. Had a great experience Conrad was very helpful with our test drive and with filing the paperwork. I would definitely recommend this dealer to others. Had a great experience with purchasing a family car. Laurie was very helpful in explaining our finance options. More

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Had a great experience purchasing a vehicle from Webb Hyundai in Highland. They were very friendly, knowledgeable, and fair. Will return for next car! Hyundai in Highland. They were very friendly, knowledgeable, and fair. Will return for next car! More

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Greg was very informative and helped me very much through every step of the process he helped me set up my Santa Fe And new all about it. Thank you very much Webb Hyndia dealership every step of the process he helped me set up my Santa Fe And new all about it. Thank you very much Webb Hyndia dealership More

by richtrost6970@yahoo.com Verified Customer Verified Customer

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Every one was very friendly and kind; it was a great experience! Thank you all once again! experience! Thank you all once again! More

by alvarezveronica99 Verified Customer Verified Customer

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